- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book here. The owner of this B&B is rude, racist, and violated Expedia’s terms and conditions. Worst experience of my life. The staff are very unhelpful and aggressive. The photos do not reflect the actual state of the room; the photos are very deceitful. Save yourself the headache and book anywhere else. Florence is a beautiful city, it would be a shame to waste your time and money here.