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Reviews of Hampton Inn Fishkill

2.5 out of 5
Hampton Inn Fishkill
544 Route 9, Fishkill, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews" "
Rating 8 - Good. 314 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yuri, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities
Service, just short of housekeeping staff
Stayed 2 nights in Apr 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and helpful. The only issue was the construction in front of hotel which blocked the view of the hotel. The breakfast was a good start of the day and a good location for a overnight stay on our way home.
Stayed 1 night in Apr 2024
Response from Benny on 1 May 2024
Thank you once again for choosing to stay with us and for sharing your experience. We sincerely hope to have the opportunity to welcome you back in the future. Should you require any assistance with future reservations or have any special requests, please feel free to reach out to us directly

8/10 Good

Nerimane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and new
Stayed 2 nights in Apr 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

8/10 Good

Jasmyne

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

6/10 Okay

Amber

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was not cleaned properly. There was dog food on the floor and two pair of dirty socks around the bed. The bathroom shower wasn’t clean and there were two dirty towels left under the bathroom sink
Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you for your feedback we do apologize for the inconvenience caused by your room not being cleaned properly this will be addressed with the housekeeping staff we do hope you do give us a chance again when in the area.

10/10 Excellent

MaryAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean. The staff was very nice.
Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Dorothy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and for a hotel filled with kids it was pretty calm even at the pool area Breakfast was okay as well . The front end and cleaning crew staff was very pleasant and helpful
Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

2/10 Terrible

Jean

Disliked: Staff & service
I got delayed by a snowstorm on my way from Georgia to Maine. When I called to see if I could move my Expedia reservation by a day because of the storm, the staff woman I spoke with was very rude. I am so unbelievably tired of hearing that "policy' prohibits decent service - no matter whose policy it is! She couldn't be bothered to express any empathy or interest in my situation, and I ended up getting charged for a room I couldn't stay in. Super bad stuff.
Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you for your feedback, we do apologize for the inconvenience caused with your reservation. If the reservation is booked through a third party modifying the dates will have to be done through the third party, we do apologize for not being able to accommodate your request

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient nice breakfast
Stayed 1 night in Feb 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

8/10 Good

Jaybee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is at the back of an abandoned hotel? Not sure whether the property in front of Hampton Inn is under renovation but there is no sign that it is. With regards to the check in process, it was seamless, the breakfast was also decent. The property is clean, has ample parking and enough area for the dogs to use. Our room was next to the gym that was noisy from the equipment, maybe people were lifting weights, etc with loud music playing, at night when we were trying to sleep. It was quickly resolved which was great. No other issues after that. The room needs a little updating, but the beds/sheets we’re comfortable, will stay there again if I’m in the area.
Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nice, however, the room next door had screaming, yelling kids and parents until at least 12:30 in the morning
Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly!
Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Marvin at the front desk is fantastic. I arrived after 11pm and their computers were updating and I couldn’t check in. Marvin was apologetic but passed the time making pleasant chitchat. Once I was given a room (410) I was horrified when I used the key and opened the door to other guests sleeping. Back down to lobby Marvin was also horrified, apologetic, and immediately called his supervisor. After 10 mins I was given another room they were “pretty sure” was empty. Thankfully it was. Marvin said his supervisor said I would be compensated for this huge inconvenience, but I wasn’t. Marvin needs a raise. Otherwise, room was decently clean, beds were comfy, and there’s lots of shopping and dining options one can drive to
Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

LEMAY

Stayed 4 nights in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

La

Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient on our way home after a week of driving. Our last leg of our journey.
Stayed 1 night in Feb 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Brenda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable quiet and clean room. Nice pet friendly respite from the travels.
Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Helpful staff, super clean room , modern and very nice. Breakfast was great as well. Couldn't have asked for a better place to stay
Stayed 3 nights in Feb 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

8/10 Good

Jolene

Stayed 1 night in Mar 2024
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Perley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at check-in,clean room, very comfortable bed and good variety for breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Kristen

Second stay here and we are happy
Stayed 1 night in Feb 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Asha

Stayed 2 nights in Jul 2023
Response from Benny on 1 May 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool
Stayed 1 night in Jan 2024
Response from Front Office Supervisor on 29 Jan 2024
So glad you were able to enjoy our indoor heated pool!

8/10 Good

Debra

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Front Office Supervisor on 4 Feb 2024
Thank you so much!

10/10 Excellent

Praveen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2024
Response from Front Office Supervisor on 29 Jan 2024
Your kind words about our hotel and staff have truly made our day. We strive to provide exceptional service and a comfortable environment for all our guests.

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only need new pillows that are better than the ones you have
Stayed 2 nights in Jan 2024
Response from Front Office Supervisor on 29 Jan 2024
Thank you for your honest feedback.

4/10 Poor

Sherap

Travelled with family
Disliked: Cleanliness, amenities
It’s too loud and
Stayed 2 nights in Jan 2024
Response from Front Office Supervisor on 29 Jan 2024
Our apologies for the inconvenience caused to you.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are super friendly and helpful
Stayed 1 night in Jan 2024
Response from Front Office Supervisor on 29 Jan 2024
Your kind words about our hotel and staff have truly made our day. We strive to provide exceptional service and a comfortable environment for all our guests.

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Well maintained facilities and Outback Steakhouse is a short walk . Convenient after a day on the road.
Stayed 1 night in Jan 2024
Response from Front Office Supervisor on 29 Jan 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Jeanette

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hampton we've ever stayed in
Stayed 1 night in Jan 2024
Response from Front Office Supervisor on 29 Jan 2024
We are also delighted to hear that our staff left a lasting impression on you. Providing personalized and attentive service is at the core of what we do, and we're thrilled that our team members were able to create a positive and memorable experience for you.

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Front Office Supervisor on 29 Jan 2024
Thank you for the 10 out of 10!!

10/10 Excellent

lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all courteous, friendly.. property is clean and modern! Love that we could grab a coffee or hot chocolate any time and it was complimentary!! Great hotel & staff!
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on 4 Feb 2024
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office Supervisor on 23 Dec 2023
Thank you for staying with us!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
The hotel has easy access to the highway but road noise is not perceptible in the hotel. The buffet breakfast has a wide variety of fresh cooked foods, and all the normal staples; all neat and clean and delicious. The hotel has a heated indoor pool that is very relaxing and a well equipped exercise room. The rooms are spacious, clean and well equipped with a refrigerator and microwave along with all the usual amenities. The staff are outgoing and friendly and are a pleasure to work with.
Stayed 2 nights in Nov 2023
Response from Front Office Supervisor on 23 Dec 2023
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us. We look forward to your next visit!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Office Supervisor on 23 Dec 2023
Thank you for staying with us!

6/10 Okay

Jimmy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shampoo in the room & there was an additional $80 for my dog. Expedia should tell you that there will be an additional fee for the dog immediately when you book. Nobody want's to check in & have additional fees.
Stayed 1 night in Nov 2023
Response from Front Office Supervisor on 29 Nov 2023
I do apologize about the inconvenience. It is posted on Expedia about the pet fee. Under policies. We do not prepay pet fee in case the pet doesn't come.

4/10 Poor

Victor

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Still under construction. Dirty stained furniture chair. Broken shades. Rm201
Stayed 1 night in Nov 2023
Response from Front Office Supervisor on 29 Nov 2023
Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your honesty, and we apologize for any inconvenience caused. We are looking into repairing the issues.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok propert
Stayed 2 nights in Nov 2023
Response from Front Office Supervisor on 19 Nov 2023
Thank you for staying with us.

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely delightful staff. Friendly and helpful without even needing to be asked. Hotel was clean and quite comfortable. My only hesitation is that it's so close to I-84, but I heard none of the screaming traffic until I left my room.
Stayed 1 night in Nov 2023
Response from Front Office Supervisor on 19 Nov 2023
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The hotel was very popular. And i understand why. Very polite, and rooms were well equiped and comfortable. Very nice stay after flying into JFK and getting a break before continuing on my journey
Stayed 1 night in Nov 2023
Response from Front Office Supervisor on 19 Nov 2023
We like to welcome all of our guest home after a long day! Looking forward to your next visit.

10/10 Excellent

Lev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Office Supervisor on 19 Nov 2023
Thank you for staying with us!!

10/10 Excellent

Carmia, COPPEROPOLIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What stood out for us was the wonderful customer service. They called it Hamptonality!
Stayed 1 night in Aug 2023
Response from Front Office Supervisor on 19 Nov 2023
Hamptonality is our way of life!! We look forward to your next visit.

6/10 Okay

Patricia, Mahone Bay

Travelled with partner
The property is excellent but Expedia had not transferred the funds even though we had a reservation and it took a long time to sort out. The hotel staff were great throughout making all the calls necessary.
Stayed 1 night in Oct 2023
Response from Front Office Supervisor on 19 Nov 2023
Thank you for staying with us. I am glad to hear we did our best to try and help you out.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Yanki on 10 Oct 2023
Dear Ronald, Thank you for providing us great feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Warm Regards,Yanki Sherpa

10/10 Excellent

Basak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catherine was super nice and friendly
Stayed 2 nights in Sep 2023
Response from Yanki on 10 Oct 2023
Dear Basak,It's wonderful to hear that Catherine provided you with exceptional service during your stay. We greatly appreciate your recognition of her friendliness and helpfulness. We will make sure to pass along your compliments to Catherine, as she deserves to be commended for her outstanding customer service. Thank you for sharing your positive experience, and we look forward to welcoming you back in the future. If you have any more feedback or comments, please feel free to share them with us.Warm regards,Yanki Sherpa

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Yanki on 10 Oct 2023
Dear Duane, Thank you for providing us great feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Yanki Sherpa

4/10 Poor

Katherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Yanki on 10 Oct 2023
Dear Katherine,Thank you for taking the time to share your experience with us. Guest satisfaction is always our top priority, and I would like to personally apologize for the inconveniences you faced during you time with us. Please know that we have taken this as an opportunity to coach our time to ensure that this doesn't happen again in the future. We hope to have the opportunity to welcome you back next time!Warm Regards, Yanki Sherpa