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Reviews of Dar Bensouda

4 out of 5
Dar Bensouda
14 Zkak El Bghel, Elquettanine, Fes

Reviews

9.6

Exceptional

Rating 10 - Excellent. 93 out of 113 reviews" "
Rating 8 - Good. 15 out of 113 reviews" "
Rating 6 - Okay. 2 out of 113 reviews" "
Rating 4 - Poor. 1 out of 113 reviews" "
Rating 2 - Terrible. 2 out of 113 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander, Centreville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous Riad. Stunning interior. Great location in the heart of the Fez Medina. One thing to keep in mind is that there are lot of stairs. Fez is hard if you aren't fit. We were fine but my mother would have had difficulties.
Stayed 4 nights in Jan 2024

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great visit. We stayed for a few nights. The hotel is technically two joined buildings. One side has a swimming pool that is great to use on a hot day. There is an extensive roof deck with good views of Fes and comfortable seating. The restaurant is good - we sometimes at breakfast, lunch and dinner there. The rooms are beautiful and comfortable. Also, the staff really went out of their way to help us. We used the spa and it was a highlight too.
Stayed 3 nights in May 2023

10/10 Excellent

Fidias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told by everyone this was the best Riad in Fez and they were right. It’s about a 10 minute walk from the drop off point but it’s worth it. It’s a beautiful place like traveling back in time. We had a suite and it was large and very comfortable. The staff was amazing, very helpful. The food was made to order and it was great. I would definitely recommend it to anyone traveling to Fez.
Stayed 2 nights in Oct 2022

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Dar Bensouda Fes Medina.
Fabulous traditional Riad in the Medina of Fes, Morocco. Lovely accommodations and fantastic staff especially manager, Yessin, and Medina guide Aziz. I would highly recommend staying at Dar Bensouda to anyone going to Fes.
Stayed 4 nights in Apr 2022

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and excellent place to stay.
Stayed 3 nights in Nov 2021

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous time. Beautiful property. Warm, welcoming staff.
Stayed 1 night in Nov 2021

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, will come back again and again!
Stayed 3 nights in Nov 2021
Response from Riad Dar bensouda on 27 Nov 2021
Dear Guest, Thank you very much for your kind words. We are really glad you had a pleasant experience and we’re sure that our entire staff enjoyed catering to your needs as much as you enjoyed your Stay with us, we hope to see you again at Dar Bensouda very soon. Best Regards

10/10 Excellent

Elke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and very well maintained. The staff were excellent, particularly the GM, Yassine. He went to great lengths to make sure we were comfortable and felt welcome during a very busy week. We are grateful he was there and are glad to have met him.
Stayed 3 nights in Sep 2021
Response from Riad Dar bensouda on 27 Nov 2021
Dear Guest, Thank you very much for your kind words. We are really glad you had a pleasant experience and we’re sure that our entire staff enjoyed catering to your needs as much as you enjoyed your Stay with us, we hope to see you again at Dar Bensouda very soon. Best Regards

8/10 Good

par

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous, historic riad in the epicenter of the Fes Medina! The staff is beyond helpful, the rooms are large and comfortable and the views of the medina from the THREE rooftop terraces are simply stunning and cannot be beat! Don’t hesitate to book your stay here.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Unesco listed property. Unsafe neighbourhood
The hotel is perfect for anyone who wants to experience staying in a beautiful old Fes riad. The location from the nearest parking is at least 15mins walk via the labyrinth of alleyways. It is not the easiest walking journey without some helps finding it. We got conned by the porter who claimed to be from the hotel and wanted 50dh from us upon arriving at the front door. To get in and out of the riad is also a bit scary as the teenagers loitering on the streets just wanted to misguide us and make money from us. Perhaps this kind of experience applies to the whole medina of Fes. The experience going back to the hotel at night is unpleasant as we certainly do not feel safe even I was with my husband. NOT suitable for female travellers. Sadly the neighbourhood is rather not friendly (compare to Marrakech medina which is very safe). The hotel has a beautiful and big terrace which is superb for sunset. The staff are friendly and chatty. I think the hotel service could definitely improved by providing advance guidance for guests who are new to the medina of Fes, to guarantee a safe arrival, to enhance the overall experience before even stepping in to the riad. The staff could give better advice to hotel guest on how to deal with the hassle from the kids on the streets and make guests understand it is fine to walk back after certain time at night, or how to seek help if something do happen to them on the street 10meters from the front door.
Stayed 1 night in Aug 2019

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've just come back from having stayed three nights at Dar Bensouda in Fes. While we didn't particularly like Fes as a city, we fell in love with this riad and the people working there. In particular the manager Omar and Mamoune truly made our stay. They're beautiful humans who were always happy to help and went above and beyond to help us with transport and train tickets. The riad itself is a stunning place to come home to at the end of the day - we loved the pool, the breakfast and the beautifully cooked food. Thank you!
Stayed 3 nights in Aug 2019

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique accomodation in an old world
Amazing location in the middle of the Médina and beautiful Riad with the comfort of a restaurant and pool and very helpful staff
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an immaculately preserved home from the 15th or 16th century with all original/restored details that will simply take your breath away. Add in the unbelievable view of the city/Medina from the rooftop terrace, the plunge pool and lounge area and the delicious food for breakfast (free!), lunch and dinner (affordable!) and you can’t beat this place. It’s clean and gorgeous and one of a kind—I’ve never stayed anywhere like it. Don’t miss this opportunity!!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the rooftop view. The staff was able to provide dinner for us on the roof as we watched the sunset. The door to our room did not close fully.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very comfortable Riad. Would highly recommend this for a stay in ages.
Stayed 4 nights in Nov 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quiet retreat in the center of crazy Fez
The room was spectacular! Like a little apartment! And it was nice to have a restaurant there where I could order different things because it was too confusing to find anything at night. The rooftop was also INCREDIBLE. I could have lounged up there all week!
Stayed 2 nights in Dec 2018

10/10 Excellent

Fredy, El Salvador

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very kind and professional, beautiful hotel and rooms
Stayed 1 night in Nov 2018

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful riad, we enjoyed our stay. very lovely staff, really helpful. We did find the area a bit removed but located near to a lovely restaurant (Ruined Garden). All in all a good stay.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Luiz, Boulder, CO USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dar Bensouda may have been the most amazing Riad was stayed in during our time in Morocco. The staff was incredibly friendly and helpful and the comfort and satisfaction that we felt while eating dinner poolside and enjoying our amazing room was second to none. A truly fantastic experience that should not be missed while visiting Fes.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Maite, Mexico city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, simple and very traditional!
Amazing architecture with beautiful colors and doors, the staff is very good and the rooms are simple but very cosy. The breakfast was not as good, but overall a very nice stay!
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad in the heart of the medina
The riad is simply beautiful. The central courtyard which greets all guests when they are checking in is so grand. It’s difficult to find the riad at first so you should probably contact the riad to arrange for a porter to pick you up. The room is big and has most amenities. Perhaps the only thing missing is a tv, but that’s good because you can fully enjoy Fez without that distraction.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and relaxation
The staff were friendly and really helpful with suggestions on how to spend our days. The food was delicious and it just the perfect stay. Will definitely come back.
Stayed 2 nights in Feb 2018

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Riad in Morocco
It was an amazing experience staying in this riad! This place looks beautiful with a mix of modern and traditional Moroccan vibe. The room is big and luxurious. Service was good as well; the riad is quite deep in the medina but the riad provides a friendly guide who will guide you to and from the riad to your nearby destination. We also had dinner there which was superb, one of the best tajines we tried in Morocco! It was a very good experience and we would definitely recommend this riad!
Stayed 2 nights in Jan 2018

10/10 Excellent

ivo, boulder colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, clean Dar located in the heart of the medina. Roof top with the most incredible roof in town. We spent a quiet New Year's Eve, getting ready for it with hamam followed by dinner. Nye menu was preset but the food was best we tryed in Fes. Overall it was the swankyest hotel we stayed during our 22 day trip to Morocco. I would stay there again and I'd recommend it highly.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking Riad!
The riad was spectacular.The architecture is amazing and the riad was spotless and very well cared for. The pool area was romantic and welcoming and the riad boasted a restaurant eating area and a beautiul roof top patio. Breakfast was plentiful and staff couldn't have been more friendly or helpful. Lastly we had a gorgeous room with high soaring celilings and a historical door. We would highly recommend!
Stayed 3 nights in Nov 2017

8/10 Good

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
The only problem was the location,hard to find your way out, walking around all day in these ally is not easy!!!!
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guesthouse staff amazing. But lots of steps if that's a problem for you.
Stayed 2 nights in Sep 2017

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad!
Absolutely amazing!!!! I'd DEFINITELY go back anytime! Service was over the top! Anything we wanted or needed was available 24/7. Such an amazing place to stay!
Stayed 3 nights in Sep 2017

10/10 Excellent

Denika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely incredible
Absolutely incredible for those looking to stay in the medina
Stayed 2 nights in Sep 2017

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best riad in Fes!
Absolutely beautiful riad in the heart of the medina. Loved everything about this place - the lobby knocks your socks off. The rooms are stunning. The restaurant and pool area makes you never want to leave. And the rooftop is magical. Will definitely come back.
Stayed 2 nights in Sep 2017

10/10 Excellent

jacob, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a pool and good food.
This hotel was really lovely and has great staff. We even received an upgrade upon arrival because they had the space available. The pool is very nice and the restaurant makes some great food as well. The only thing is that it is quite difficult to find and you have to walk a long way to get to it through some at times not so pleasant areaS. Other than that we loved it.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous oasis in middle of Chaotic Medina
An absolute must in Fes. Everything about this Riad is lovely, from the ever helpful staff to the delicious food. It was recommended to me by my best friend.
Stayed 2 nights in Aug 2017

10/10 Excellent

Sophie, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best place in Morocco
It is really an oasis in the middle of Fes old town. Perfect location, friendly staff, beautiful garden. Room is huge and has super high ceiling. We had the dinner there and salad turns out to be the best salad we had in the whole Morocco.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Dar in the center of Fez medina. Overall the staff was courteous and service was ok, could have been better but due to Ramadan service was slow. Location was the only issue, it is located in a very desolate area of the Medina which made it not too comfortable to walk at night.
Stayed 2 nights in May 2017

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, a bit tricky to find in Medina
Very attentive staff, huge breakfast with lots of selection, lovely plunge pool. Get someone to meet you at medina wall when you arrive in fes as the Riad is hard to find.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fes stay
The riad was amazing and the staff were very accommodating. Would definitely come back to stay here if ever in fez and would recommend.

10/10 Excellent

Cheeko , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the only riad you should consider staying at!
Riad Bensouda is as magical as the pictures suggest. It is located in an old house that has been restored very tastefully. We had two rooms on the same floor and they were huge, with high ceiling, and windows opening the the courtyard. The roof is amazing, with 3 levels and a wonderful 360 view of the city. The manager Saeed and the staff ( Ibrahim ) were excellent. We had breakfast 3 days and there was a large selection of fruits, breads and eggs. We had dinner one night and it was excellent. The staff recommended a number of restaurants and activities that made our stay wonderful. I would recommend anyone going to Fez to stay at Dar Bensouda only! You will love it!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deep in the Medina
The hotel was excellent. ABSOLUTELY take their offer to have someone pick you up at the airport and bring you to the Riad- otherwise you would never find it in the maze of the medina. The staff were unbelievably accommodating and made all sorts of arrangements for our comfort. I would HIGHLY recommend this Riad!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Beautiful not comfortable!
The hotel is very nice and like a historical monument but it is not really comfortable.The water of bathroom and room temperature is not enough warm.Hotel location is hard accessible.

10/10 Excellent

Aniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad
Great experience, just what we wanted.

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful respite in the center of the medina
Dar Bensouda is a lovely riad in the center of the medina in Fes. The room was quite comfortable although it did take us a bit to figure out how to heat the room appropriately. The staff was extremely helpful and accommodating! They really went above and beyond to make us feel comfortable and have everything we needed. The food served at the riad was also wonderful and much welcomed after walking around all day. I also got a massage which was quite nice and worth making the time for in our short weekend trip. The medina is as confusing as others have said so we hired a guide which was well worth it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quintessential Dar in Fes
Loved this little gem! The service was wonderful as was the hammam experience. Definitely would recommend for anyone visiting Fes. The location and finding the dar maybe a little tricky so recommend calling ahead to make arrangements for a guide to take you once you enter the medina.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying in a palace
So beautiful! We didn't want to leave! It rivals the main palaces and tourist attractions in the area for sure!!

10/10 Excellent

Andree-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort