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"The property was good, upside down property, set in a lovely harbour town. Locals friendly. Amazing ice cream shop. The attached fish and chip shop was very busy too. Parking was roadside, not guaranteed, opposite the property. We arrived at the end of the Herring Queen Festival, which was packed out. We struggled to even unload, but obviously that wasn't something we knew about prior to booking. After that had finished, parking wasn't really a problem. A few niggles with property but it didn't...

"I booked this cottage through Expedia and received confirmation that my reservation was confirmed. I travelled around 300 miles from the south of England, while my elderly parents travelled from the north so we could meet there for a family break. On the day of arrival, I never received the promised key-safe information. After contacting Expedia, they were initially unable to locate my booking. I eventually obtained access details from a neighbour, only to discover that the property was occupied...

"The house and facilities are fantastic, in fact it felt so homely and welcoming we did not want to come home. The owners are lovely people very friendly and helpful The area is great for getting to many close by areas and dog walks. Love the art around the gardens, fenced in garden great for our pooches. Definitely going back, need to suss the bath as couldn't get hot water but this was an "us" fault not there's as we are rubbish with reading instructions. The only let down to our weekend was...

"We were in town for the Race Across Scotland - crew stayed here throughout the week, and two of us who ran it were here after we finished. Was a close drive to Cocksburnpath, and to other surrounding areas. Great spot for 4 folks, and having laundry was a huge bonus. Lovely property."

"Comfortable beds, great linens, all the extras you would expect in a better quality hotel. They even left eggs and bread for breakfast so we wouldn't need to run out on the first evening. I loved the unique decorating touches and gardens. But I needed a step-stool to unlock the patio door and could not find one. Also, please provide explanations for starting the dishwasher and washer - your American guests were not familiar with the brands and did not want to risk abusing them. And the...