The front desk and breakfast attendants were always friendly and helpful. The breakfast buffet was good. We had a room with two queen beds and a sleeper sofa and while huge, no one should be sleeping on that sofa. It was AWFUL. Even my kids could feel the bars. Like, I never expect it to be super comfy, but this was unacceptable.
The queen beds were a little too firm, but okay. I did notice they don’t have the mattress zipped up in a cover and I do agree that the sheets were on the verge of coming off, but ours stayed on.
The road noise rarely bothered us, you only could hear it occasionally. We never heard our neighbors, but we were there during the week.
I appreciated the water dispenser and plate of cookies that was always out.
The indoor pool was unsafe. The room reeked of chlorine and I wouldn’t let my kids stay long. It was so overly chlorinated that my kids’ suits smelled of chlorine the next morning after they dried. Very disappointing.
Probably will stay elsewhere next time we come due to the above issues.