"The Webster just opened in Oct 2026, so my stay was within the first month of opening. As expected, the bed was brand new and super comfortable, the room and en suite were newly installed and clean. The staff tried to be very friendly but in my opinion, they were too artificially friendly and have missed the mark. For example, upon check in, a member of staff insisted on showing me to my room’s floor. The elevator was small and trying to maintain small talk after a busy day at work was no fun...
"The Webster just opened in Oct 2026, so my stay was within the first month of opening. As expected, the bed was brand new and super comfortable, the room and en suite were newly installed and clean. The staff tried to be very friendly but in my opinion, they were too artificially friendly and have missed the mark. For example, upon check in, a member of staff insisted on showing me to my room’s floor. The elevator was small and trying to maintain small talk after a busy day at work was no fun...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lovely hotel but the superior rooms are badly in need of refurbishment. I expected by its title, a superior room, that’s what I paid for, but these are no better than a standard room in need of refurbishment. We stayed here 5 years ago and the showers have the same broken tiles with old wooden seats, dirt between the cracks of the broken tiles. There’s no excuse for this in a hotel charging these prices.
That said, when I mentioned our disappointment we were upgraded to a better room and that...
Lovely hotel but the superior rooms are badly in need of refurbishment. I expected by its title, a superior room, that’s what I paid for, but these are no better than a standard room in need of refurbishment. We stayed here 5 years ago and the showers have the same broken tiles with old wooden seats, dirt between the cracks of the broken tiles. There’s no excuse for this in a hotel charging these prices.
That said, when I mentioned our disappointment we were upgraded to a better room and that...
Steve
Reviewed December 30, 2017Reviewed December 30, 2017
We had an absolutely amazing stay at the Ibis Borehamwood hotel!!! I am disabled and in a wheelchair,and the staff couldn’t do enough for us. They carried our cases to our room,pulled out the third bed for my son for me and carries our cases to my car for ya on check out. It was my sons birthday, and the staff overheard us mention this and came out with a birthday cake for him even though we didn’t order for one,they were totally amazing and I will definitely stay here again next year!!! There...
We had an absolutely amazing stay at the Ibis Borehamwood hotel!!! I am disabled and in a wheelchair,and the staff couldn’t do enough for us. They carried our cases to our room,pulled out the third bed for my son for me and carries our cases to my car for ya on check out. It was my sons birthday, and the staff overheard us mention this and came out with a birthday cake for him even though we didn’t order for one,they were totally amazing and I will definitely stay here again next year!!! There...
We came as a group of 4 to celebrate a special birthday. Our rooms were very clean and comfortable and we enjoyed the super gym and swimming pool.
The staff were extremely friendly and helpful
We came as a group of 4 to celebrate a special birthday. Our rooms were very clean and comfortable and we enjoyed the super gym and swimming pool.
The staff were extremely friendly and helpful
Esther
Reviewed December 31, 2024Reviewed December 31, 2024
From start to finish Freya Maloy made everything so easy. She was the receptionist at the time of my check in. She very kindly organised a cak for my sons birthday. I was blown away by her kindness and her kind gesture. That is what you call customer service, going above and beyond when you don't even need to. Thank you Freya for making our stay so relaxed amd so simple. Credit where it is due.
Thank you
From start to finish Freya Maloy made everything so easy. She was the receptionist at the time of my check in. She very kindly organised a cak for my sons birthday. I was blown away by her kindness and her kind gesture. That is what you call customer service, going above and beyond when you don't even need to. Thank you Freya for making our stay so relaxed amd so simple. Credit where it is due.
Thank you
Excellent and affordable option with great access to North (Wembley) and or central London. With affordable parking available. and close the bar, restaurants and shops.
Excellent and affordable option with great access to North (Wembley) and or central London. With affordable parking available. and close the bar, restaurants and shops.
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Fantastic for a business trip - great location and great facilities - also a work space area next to the reception which saved me trudging through the rain to an office.
Big clean room and great food and drink options
Fantastic for a business trip - great location and great facilities - also a work space area next to the reception which saved me trudging through the rain to an office.
Big clean room and great food and drink options
Adam
Reviewed October 30, 2026Reviewed October 30, 2026
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
Kerensa
Reviewed November 28, 2023Reviewed November 28, 2023