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Excellent customer service. Good quality food. Would have given them full 5 stars if hotel was updated with features found in their Pacific Rim facility!
very quiet, very clean - great place to stay - close to airport, dining and shopping. The pool and waterslide were great. I will be back
We chose to stay at the Matrix due to a wedding taking place in the hotel. The hotel was clean, suite was spacious, and the location was perfect. Unfortunately there were issues with check-in where they had trouble finding the reservation and then inadvertently checked us in under a family members ...
Beds are super comfy and oh that soaker tub was a treat after a long day. Complimentary coffee in rooms and in the lobby was a nice touch too. Enjoyed my stay, highly recommend it!
Rooms were very nicely renovated, really friendly front staff. My window looked into the Edmonton mall lol. But I would give it 5/5 and would come back (if I ever come back to edmonton..)
The room desperately needs one more chair. We were constantly fighting over the one chair in the room. On the other hand, there were lots and lots of towels. The beds were huge and comfortable with many pillows. The room contains a fridge and a microwave, which is a huge bonus.
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