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Nice rooms with super comfy beds! Windows could have used some cleaning and the pool was down for renovations. This was not mentioned to us upon check-in. We had to find out for ourselves.
Check-in took a little longer then expect, staff asked if we wanted to pay with debit and put a hold on a credit card, after 15 minutes they said they actually can't do that. Day 2 the elevator broke and I had a knee problem and was on crutches, was put on 5th floor. When I asked if they had an expected ...
I enjoyed my stay, this is the second time I've stayed there. The staff n room service were very efficient. I recommended it to others and they are going to check it out the next time they fly out from Edmonton. Thank you once again.
The staff was very accommodating. The shower tap was reversed so that where the hot water was supposed to be was actually cold. The friendly maintenance man came to test the situation and informed us what to do. It is a problem that has existed since the hotel was built. I was surprised that previous ...
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