Edmonton Hotel Guide - Adventure Sport Hotels in Edmonton, Alberta

Valet parking was extremely prompt and courteous despite multiple in/out occasions over each day. All staff was pleasant and seemed genuinely please to see us.

Very clean property with exceptional staff. We asked to be moved from our room due some noise issues, and they were very helpful in getting us resettled quickly and efficiently. Staff member even went to Wal Mart at breakfast time to pick up some gluten free bread as we required one gluten free meal. They then set up a designated toaster in the eating area to avoid cross contamination. Above and beyond the call of duty, and the most caring service we have ever received.

We had a nice experience. We had car problems and the girl at front desk with a Rav 4 was very helpful and gave us a boost so our vehicle would work in the morning. It was very late,close to midnight. She anticipated our needs and immediately volunteer to help. That is customer service. Thank you

Was nice to have the berdroom seperate, I am an early riser and my wife can sleep with out being distured.

My stay at the Union Bank Inn was top notch!! I had a room in the Heritage wing, beautifully decorated with red toned tapestries, gorgeous throughout with impeccable details wherever you looked. Quite simply, I enjoyed my stay so much, I didn't want to leave! Front desk service was also excellent, and the free breakfast served to you in the morning is an extra perk. The only slight negative to this hotel, if I had to mention one, is the street traffic noise you can hear at times if a loud vehicle is driving by (i.e. city buses) if you happen to be in one of the street-facing rooms. Otherwise, this is a upscale hotel which exceeds all expectations. I have travelled all over the world and this hotel easily surpasses most at which I've been a guest. The Union Bank Inn is my new go-to whenever I'm in Edmonton; will be a repeat guest without question!

When we arrived we were given a room that one of the beds had not had the linens changed on it. They quickly moved us to another room. The person working at the front desk was not very apologetic or professional that night. However the next morning when we explained what happened to the front desk they insisted on making it right. All in all we were very pleased with the hotel and would stay again. Hampton always has an excellent breakfast as well.

Very impressed by the hotel .staff was helpful. Housekeeping staff very obliging

Was a great hotel to stay and the price and location were great.

Had a great overall experience. The room was clean and comfy. I loved that the hotel was right inside the mall, made shopping and entertainment right at our doorstep. The only negative comments I would have about our stay was the washroom was a touch outdated and the bathtub could use a face lift as some of the enamel was broken off and cracked. Also I wasn't a huge fan of the paid parking. Other than that, great hotel!

Stayed overnight for a wedding. We were able to check in early allowing us to change before the service after travelling to the city.