Ratings based on 497 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from UK

Hotel close to the airport

Posted 24-Mar-2017
Was here on a business trip otherwise would have stayed closer to the city centre as the hotel is a bit further out, near the airport. The room was comfortable and clean. Food was good but quite pricey. Unfortunately the spa facilities were out of order so we were unable to use them.
3out of 5
by A verified traveller

Posted 20-Mar-2017
Stayed here some years back, sadly gone downhill and manager was rather dismissive of my wife when she made a reasonable request.
4out of 5
Recommended
for Business Travellers
by A verified traveller from Surrey

A traditional and comfortable hotel

Posted 02-Mar-2017
Pros: Wonderful pool and facilities
Cons: It felt a little gloomy in the restaurant (but that's splitting hairs and a personal opinion)
Location: This is pretty secluded so not much is near by but that suited me just fine
It was just one night that I stayed at Norton House on business and I enjoyed my stay. Hotel was clean and comfortable and everyone was friendly, polite and professional... The food was good and the vegetarian breakfast was a good as any meat one (but with less guilt/fat content)!
5out of 5
Recommended
for Everyone
by A verified traveller from south wales

Beautifull hotel

Posted 27-Feb-2017
Hotel was as we were expecting with Exellent leisure facilities. We eat in the brasserie on our first night and the food was excellent, the only down side was the service was a little disorganised, however the service for the rest of the stay was as expected with a special mention for Rodney who was exceptional. We will be returning in the near future
5out of 5
Recommended
for Everyone
by A verified traveller from sheffield

Quality hotel with excellent staff

Posted 23-Dec-2016 on Ebookers
Pros: The overall look and feel of the hotel.
Cons: The room's windows were drafty but the curtains helped block this
I hadn't realised that the hotel is part of the Handpicked Hotel group and so it was a lovely surprise when we got to the hotel to find I had chosen such a nice hotel at the last minute. The staff were friendly and professional and the room beautiful.
5out of 5
Recommended
for Everyone
by A verified traveller from london uk

Really good hotel

Posted 19-Dec-2016
We stayed in a two level suite with two bathrooms a lounge and work station. Very large bed extremely comfortable. Very friendly staff and excellent spa facilities. Had a lovely meal in hotel restaurant and a good breakfast. Only downside is it is slightly remote so if you don't drive there the taxis can be expensive into Edinburgh central. Overall though a really good hotel and I would not hesitate to recommend it.
4out of 5
Recommended
for Everyone
by A verified traveller from Paisley

Nice hotel and spa

Posted 19-Dec-2016
Second stay,we love the spa and the staff are friendly.Love the breakfast
5out of 5
Recommended
for Everyone
by A verified traveller from CAYMAN

Wonderful hotel close to airport

Posted 27-Nov-2016
Staff are amazing and went above and beyond to provide m with breakfast for to take to the airport when I had to leave at 4am, bed was amazing
4out of 5
by A verified traveller

Mind the gap!

Posted 29-Oct-2016 on Hotels
Lovely hotel with lovely staff. Only real issue was that double bed was two singles put together and felt extremely uncomfortable at the gap, spoiling the comfort of the room.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Nice hotel and spa

Posted 29-Oct-2016
The staff were great and the spa was very nice after a long trip. It was easy to get to the airport from here.