Title: Bankton House Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bankton House Hotel Spa treatments and historical exploration await at this welcoming hotel where guests can unwind on the terrace or stroll through the garden ## Photo gallery for Bankton House Hotel ![Luxury Cabin, 1 Bedroom (Chalet) | In-room safe, individually furnished, iron/ironing board, bed sheets - Bankton House Hotel (Livingston)](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/fa16f2df.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lunch and dinner served - Bankton House Hotel (Livingston)](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/7b91e107.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served - Bankton House Hotel (Livingston)](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/288927c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Bankton House Hotel (Livingston)](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/b1bcf325.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Bankton House Hotel (Livingston)](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/43e1e81b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Bankton House Hotel, in the historical district, offers a peaceful retreat with thoughtful amenities. Enjoy the on-site hair salon, spa services, and a restaurant serving lunch and dinner. The staff's helpfulness makes a noticeable difference to your stay. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Breakfast available - Business services - Bar £135 includes taxes & fees 14 Feb - 15 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=6808877&PinnedHotelID=6808877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=6808877&PinnedHotelID=6808877&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=6808877&PinnedHotelID=6808877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=6808877&PinnedHotelID=6808877&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6808877&PinnedHotelID=6808877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6808877&PinnedHotelID=6808877&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6808877&PinnedHotelID=6808877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6808877&PinnedHotelID=6808877&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Family Room, Ensuite ![Family Room, Ensuite | In-room safe, individually furnished, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/25577538.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Ensuite ### Highlights Individually furnished Heating Flat-screen TV Hairdryer Coffee/tea maker Daily housekeeping In-room safe - Garden view - 21 sq ft - Sleeps 3 - 2 Single Beds OR 1 Single Futon ### View all photos for Executive Bridal ![Executive Bridal | In-room safe, individually furnished, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/5833e7da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Bridal 8.0 Very good 1 review ### Highlights Individually furnished Heating Flat-screen TV Day bed Hairdryer Coffee/tea maker Daily housekeeping In-room safe - Garden view - 215 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Twin Room, Ensuite ![Twin Room, Ensuite | In-room safe, individually furnished, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/6323bf7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Ensuite 8.0 Very good 1 review ### Highlights Individually furnished Heating Flat-screen TV Hairdryer Coffee/tea maker Digital channels Daily housekeeping In-room safe - Garden view - 215 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Twin Room (Large) ![Twin Room (Large) | In-room safe, individually furnished, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/bcf06ae3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (Large) ### Highlights Individually furnished Heating Flat-screen TV Day bed Hairdryer Coffee/tea maker Daily housekeeping In-room safe - Garden view - 269 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Exclusive Studio Suite, 1 Bedroom, Park View ![Exclusive Studio Suite, 1 Bedroom, Park View | In-room safe, individually furnished, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/496b0141.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Studio Suite, 1 Bedroom, Park View ### Highlights Individually furnished Heating Flat-screen TV Hairdryer Bathrobes Coffee/tea maker Daily housekeeping In-room safe - Garden view - Sleeps 3 - 1 Double Bed OR 1 Single Futon ### View all photos for Luxury Chalet ![In-room safe, individually furnished, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/7000000/6810000/6808900/6808877/578c5ffc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Chalet ### Highlights Individually furnished Heating Flat-screen TV Separate bedroom Hairdryer Bathrobes Coffee/tea maker Daily housekeeping - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/32000000/31620000/31618600/31618511/e12bc134.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Edinburgh Airport Ingliston - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,378 reviews £85 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Edinburgh-Hotels-Hampton-By-Hilton-Edinburgh-Airport.h31618511.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=6069845&destination=Edinburgh (and vicinity)&destType=MARKET&latLong=55.95137,-3.19638&searchId=7d1950f5-ac82-434f-bde1-a578f22420ef&top_cur=GBP) Ad ![Deluxe Room, 1 Double Bed (Deluxe Room Castle View, 1 King Bed) | Balcony view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/810000/802200/802180/d00965ee_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mount Royal Hotel Edinburgh by The Unlimited Collection Edinburgh City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEdinburgh-Hotels-Bankton-House-Hotel.h6808877.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEdinburgh-Hotels-Bankton-House-Hotel.h6808877.Hotel-Information) ## About the area Located in Livingston, Bankton House Hotel is in the historical district and near the airport. Almond Valley Heritage Centre and Deer Park Golf and Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Edinburgh Zoo and Five Sisters Zoo. Looking to enjoy an event or a game while in town? See what's happening at Murrayfield Stadium or Almondvale Stadium. Discover the area's water adventures with snorkelling and fishing nearby, or enjoy the great outdoors with hiking/biking trails and cave exploring. [Visit our Livingston travel guide](https://www.expedia.co.uk/Livingston.dx5118) [View more Inns in Edinburgh](https://www.expedia.co.uk/Edinburgh-Inns.d6069845-aaInns.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C55.87350%2C-3.50159&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LYu3Dgdmyr2yUYI5XkgB11K_vsM=) Murieston, Livingston, Scotland, EH54 9aq ### What's nearby - ![Edinburgh Castle in Edinburgh, Scotland](https://images.trvl-media.com/place/500994/fa5ce512-5bc1-4346-92b7-925b310f5462.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Edinburgh Castle 35 min drive \- 15.7 miles - Almondell and Calderwood Country Park 17 min walk \- 0.9 miles - Livingston Designer Outlet 20 min walk \- 1.1 miles - Murieston Castle Dog Park 4 min drive \- 1.6 miles - Almondvale Stadium 5 min drive \- 1.7 miles ### Getting around - Livingston South Station 3 min walk - Edinburgh Airport (EDI) 28 min drive ### Restaurants - Caffè Nero 5 min drive - Starbucks 5 min drive - Starbucks 5 min drive - McDonald's 5 min drive - The Newyearfield 5 min drive ## About this property ### Bankton House Hotel Inn in the historical district You can look forward to a terrace, a garden and a hair salon at Bankton House Hotel. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant offers lunch and dinner. In addition to laundry facilities and a fireplace in reception, guests can connect to free WiFi in public areas. Other perks at this inn include: - Free self-parking and extended parking - Breakfast (surcharge), express check-in and 2 meeting rooms - Smoke-free property, a front desk safe and tour/ticket information - Guest reviews give top marks for the helpful staff Room features All guestrooms are individually furnished, and offer amenities such as safes. More conveniences in all rooms include: - Baths or showers, free toiletries and hairdryers - Flat-screen TVs with digital channels and DVD players - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/1600/1504/f1c4799e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western The Hilcroft Hotel West Lothian Whitburn - Parking included - Free Wi-Fi - Restaurant - Breakfast available 8.8 Excellent 382 reviews £65 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1504&PinnedHotelID=1504&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/34000000/33110000/33107200/33107140/ad394f49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chain Runner, Livingston by Marston's Inns Livingston - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 507 reviews £55 includes taxes & fees 8 Feb - 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Parking included - Free Wi-Fi - Housekeeping 7.8 Good 113 reviews £97 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=30654361&PinnedHotelID=30654361&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=6808877&PinnedHotelID=6808877&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6808877,1504,33107140,102730646,18529) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free extended parking on site - Limited on-site self parking ### Food and drink - Daily breakfast to-go available 4:00 AM to 1:00 PM for a fee: GBP 7.99 to 12.99 per person - 2 bars/lounges - A restaurant - Snack bar/deli ### Things to do - TV in common areas ### Family friendly - DVD player - Laundry facilities - Snack bar/deli ### Conveniences - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2 meeting rooms - Business centre - Conference space ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Spa - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 2 buildings - 2 floors - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - DVD player - Flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Heating - Individual furnishings - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 8:00 PM Early check-in subject to availability Early check-in fee: GBP 25.00 Late check-in fee: GBP 25.00 for check-in between 10:00 PM and 10:00 AM Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 10 AM Late check-out subject to availability Late check-out fee: GBP 25.00 ### Special check-in instructions The front desk is open Wednesday - Sunday (12:30 PM - 8:30 PM) Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Breakfast service is not available on Mondays. ### Access methods Access code, staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for to-go breakfast: approximately GBP 7.99 to 12.99 per person - Early check-in fee: GBP 25.00 (subject to availability) - Late check-in fee: GBP 25.00 for check-in between 10:00 PM and 10:00 AM - Late check-out fee: GBP 25.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Bankton Bankton Hotel Bankton House Bankton House Hotel Bankton House Hotel Livingston Bankton House Livingston Bankton House Hotel Livingston, Scotland Bankton House Hotel Livingston Scotland Bankton House Hotel Inn Bankton House Hotel Livingston Bankton House Hotel Inn Livingston ## Frequently asked questions ### Is Bankton House Hotel pet-friendly? ### How much does it cost to stay at Bankton House Hotel? ### How much is parking at Bankton House Hotel? ### What time is check-in at Bankton House Hotel? ### What time is check-out at Bankton House Hotel? ### Where is Bankton House Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Bankton House Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 38 8 - Good 37 6 - Okay 14 4 - Poor 8 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Angela 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely enjoyed our stay, friendly staff, comfortable ##### Angela Stayed 1 night in Oct 2025 ### 8/10 Good #### Lindsay 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean rooms. Trouble opening windows. I didn’t like having no staff around at check in or check out. No local advice. No information about grounds. ##### Lindsay Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Simon 17 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely country hotel with bar and excellent restaurant. Plenty of outdoor seating to enjoy the typical fine Scottish weather😜 ##### Simon Stayed 1 night in May 2024 ### 10/10 Excellent #### Edward 30 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice older hotel Nice older hotel, loved it. Great staff. Walkable to many destinations. ##### Edward Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Alex 28 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic property. The room was absolutely spotless, probably the cleanest hotel room I have ever seen. The staff were very nice, and the area around the hotel was quiet and safe. I would stay again in a heartbeat. ##### Alex Stayed 1 night in May 2024 ### 8/10 Good #### Victor 4 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property is located outside of the city center but not a problem if you have a car. We stayed in a 2-br cottage and the room was warm and comfortable. ##### Victor Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Linda 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This little gem of a hotel is tucked into a quiet area just a few minutes walk from the train station. The staff was so kind and helpful. The food at the on site restaurant was amazing, the locals in the bar were friendly, and the rooms were comfortable, clean, and nicely decorated. There was a large parking lot and local trails for walking. We got our laundry done for a very reasonable price, left folded/hung in our room. Highly recommend! ##### Linda Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Verified traveller 7 Feb 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Rooms were quite tired, and the shower was freezing cold. So cold that I couldn’t use it and had to wash in the sink. Staff perfectly pleasant and a really nice period building. ##### Verified traveller Stayed 1 night in Feb 2024 ### 8/10 Good #### Lindsay 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Didn’t like automated check in ##### Lindsay Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Peter 23 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay and convenient for my work place ##### Peter Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Peter 20 Jul 2023 Liked: Cleanliness, property conditions & facilities I have stayed here a number of times on business, the staff are always friendly! ##### Peter Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Peter 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Convenient location for business and station, very friendly staff! ##### Peter Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Terrieann 22 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice, clean and comfortable and very quiet. ##### Terrieann Stayed 1 night in May 2023 ### 8/10 Good #### Georg 10 Jul 2023 Liked: Cleanliness, property conditions & facilities Nice hotel, good staff. Parking is convenient; just sad that on Mondays the bar and restaurant are closed. ##### Georg Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Peter, Widnes 29 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was really disappointing, there was a very limited breakfast, they didn't service the room until I asked, but more importantly the hotel is closed on a Monday! It may be suited to holiday makers, but NOT for business people. ##### Peter Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### Meike 5 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed in the little house behind the main hotel building. It was clean, quiet, and cozy, and the staff was friendly, attentive, and caring. My door warped a little during my stay, presumably due to the summer heat, and when I could no longer close it due to the warping, the staff was quick to have it repaired. The hotel is near the Livingston South train station, making it easy and convenient to travel to Edinburgh and Glasgow. ##### Meike Stayed 15 nights in Aug 2022 ### 6/10 Okay #### Peter 27 Oct 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Run down and tired, not even open on a Monday. And far too expensive! ##### Peter Stayed 2 nights in Oct 2022 ### 6/10 Okay #### rick 29 Feb 2024 Liked: Cleanliness, staff & service The hotel and staff are great, but and this is my mistake I didn’t check if they serve breakfast and the don’t. I was woken up by a pump stating and 5.30 am and could not get back to sleep. ##### rick Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Carolyn 12 Jul 2023 Disliked: Cleanliness, staff & service About 9:30 google maps took us to the back side of Bankton house. We didn't see a place to park or get in so we called. We got a verizon message saying the number was unavailable. We backtracked and found small road signs leading the opposite direction. We parked at the hotel at 9:57, tried the door and knocked. No one answered. (Orbitz listed last check in as 10:00). We knocked several times, called a number on the door and received the same Verizon message. We called Orbitz. They tried all numbers they had, but got the same message. Finally after about an hour we debated just sleeping in the car, but were able to book another hotel and left. Next day Orbitz let us know the hotel manager "would allow us to stay the second night, but there would be no refund for the first night because we didn't show even though the manager had waited past midnight." Orbitz agreed, we had call them from the hotel at 10:10 asking what to do since no one was there. So we called, and got through to the manager. She claimed to have waited for us until 11:30 and said we could stay that night but once again no refund for the first night. We told her that was not true because we were there along with a car and van from 9:57 to 11:00 and no one answered the door or the phone. Things got heated after that and we told her to just cancel that nights stay. She responded "That was fine with her, she had already been paid, so it didn't matter." Check in changed to 8:00, but that won't fix poor management. ##### Carolyn Stayed 2 nights in Jun 2023 ### 2/10 Terrible #### LINDA 30 Sept 2025 Disliked: Staff & service #### Awful experience This self contained unit was generally fine however it is all gaudy appearance more than function. Beware , this is an unmanned facility connected to a pub/restaurant and not a hotel. There is no one to assist or ask questions of except bar and waiting staff in the bistro/pub who wish to have nothing to do with you and are very curt and unhelpful, at times verging on rude. You have to ring the emergency helpline in order to speak to someone who is unwilling to help, will act like you’ve disturbed her and will tell you it is not her part of the business and she’s not sure what it is you would like her to to assist you. God forbid you attempt to call the owner of the chalets cause she will ignore your calls and send unhelpful and rude messages to respond showing no interest in customer satisfaction. Avoid at all costs. Value for money is ver low. ##### LINDA Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Stephen 10 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Very comfortable hotel with nice staff lovely food. ##### Stephen Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 26 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic stay! We had a fantastic stay at Bankton House Hotel. The staff were incredibly friendly and accommodating ( we needed to drop bags off early), the room was spotless with a spacious en-suite and the breakfast delicious! ##### Verified traveller Stayed 3 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 11 Aug 2019 Liked: Cleanliness, staff & service Hotel ist sehr abgelegen in einem Wald., mit dem Auto gut erreichbar., Jedoch mit dem Linienbus schwer erreichbar. Bahnhof in der Nähe. Frühstück ist extra zu bezahlen. Das Zimmer war sehr klein aber für 1 Nacht ganz ok. ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller 6 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just what we needed. Pleasant stay, nice accommodation, nice staff. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 24 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful location and quiet. Nice place to relax before flight out. Close to airport and trains ##### Verified traveller Stayed 1 night in Jul 2019 ## Expedia's Latest Trends ### Hotels > [The Rocks](https://www.expedia.co.uk/Edinburgh-Hotels-The-Rocks.h22999159.Hotel-Information) > > [No.12 Hotel & Bistro](https://www.expedia.co.uk/Edinburgh-Hotels-No12-Hotel-Bistro.h9774602.Hotel-Information) > > [Dalhousie Castle](https://www.expedia.co.uk/Edinburgh-Hotels-Dalhousie-Castle-Hotel-Spa.h552253.Hotel-Information) > > [Edinburgh Central Youth Hostel](https://www.expedia.co.uk/Edinburgh-Hotels-Edinburgh-Central-Youth-Hostel.h1853988.Hotel-Information) > > [1 Bedroom Flat With Box Room In Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels-1-Bedroom-Flat-With-Box-Room-In-Edinburgh.h26587907.Hotel-Information) > > [The Linton Hotel](https://www.expedia.co.uk/Edinburgh-Hotels-The-Linton-Hotel.h6412417.Hotel-Information) > > [Seabreeze](https://www.expedia.co.uk/Edinburgh-Hotels-Seabreeze.h43982191.Hotel-Information) > > [Central Apartment Linlithgow, near Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels-Private-Apartment-In-The-Heart-Of-Linlithgow.h32636541.Hotel-Information) > > [Pine Marten, Dunbar by Marston's Inns](https://www.expedia.co.uk/Edinburgh-Hotels-Pine-Marten-By-Marstons-Inns.h33726162.Hotel-Information) > > [Court Residence](https://www.expedia.co.uk/Edinburgh-Hotels-Court-Residence.h13525405.Hotel-Information) > > [Marine North Berwick](https://www.expedia.co.uk/Edinburgh-Hotels-Marine-Spa-North-Berwick.h17968.Hotel-Information) > > [The Original Rosslyn Hotel](https://www.expedia.co.uk/Edinburgh-Hotels-The-Original-Rosslyn-Hotel.h4533372.Hotel-Information) > > [Norton House Hotel & Spa](https://www.expedia.co.uk/Edinburgh-Hotels-Norton-House-Hotel-Spa.h15468.Hotel-Information) > > [Macdonald Houstoun House](https://www.expedia.co.uk/Edinburgh-Hotels-Macdonald-Houstoun-House.h18529.Hotel-Information) > > [Arden Country House](https://www.expedia.co.uk/Edinburgh-Hotels-Arden-Country-House.h4638922.Hotel-Information) > > [West Fenton Court](https://www.expedia.co.uk/Edinburgh-Hotels-West-Fenton-Court.h23066322.Hotel-Information) > > [Williamscraig Holiday Cottages](https://www.expedia.co.uk/Edinburgh-Hotels-Williamscraig-Holiday-Cottages.h27276440.Hotel-Information) > > [The Latch](https://www.expedia.co.uk/Edinburgh-Hotels-The-Latch-Apartment.h37908194.Hotel-Information) > > [The Gardener's Cottage](https://www.expedia.co.uk/Edinburgh-Hotels-The-Gardeners-Cottage.h39486248.Hotel-Information) > > [Coach House](https://www.expedia.co.uk/Edinburgh-Hotels-Coach-House.h46107303.Hotel-Information) > > [The Balerno Inn](https://www.expedia.co.uk/Edinburgh-Hotels-The-Balerno-Inn.h41970405.Hotel-Information) > > [Hotels in Ko Phi Phi](https://www.expedia.co.uk/Ko-Phi-Phi-Hotels.d9409.Travel-Guide-Hotels) > > [Destiny Student Meadow Court - Campus Accommodation](https://www.expedia.co.uk/Edinburgh-Hotels-Destiny-Student-Meadow-Court.h11059005.Hotel-Information) > > [Greywalls Hotel and Chez Roux](https://www.expedia.co.uk/Edinburgh-Hotels-Greywalls-Hotel-And-Chez-Roux.h3620007.Hotel-Information) > > [Aynetree Guest House](https://www.expedia.co.uk/Edinburgh-Hotels-Aynetree-Guest-House.h2119685.Hotel-Information) > > [The Neuk](https://www.expedia.co.uk/Edinburgh-Hotels-The-Neuk.h46107760.Hotel-Information) > > [The Gables](https://www.expedia.co.uk/Edinburgh-Hotels-The-Gables.h23071835.Hotel-Information) > > [Dakota Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels-Dakota-Edinburgh.h1625694.Hotel-Information) ---