Ratings based on 282 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from dublin

Princess for a day.!

Posted 13-Mar-2017
Pros: Loved the view from bedroom window.!
Cons: We had two beds in our room and they were a little bit small.
Location: There is a falconry as you drive in to the castle but unfortunately it was closed by the time I could visit. Grounds are beautiful, very peaceful.
Myself and my sister stayed at the Dalhousie Castle hotel while in Edinburgh for a family funeral. We were very happy with our visit, the castle amazing. The room was quite large and well equipt. Coffee making facilities were supplied plus lovely shortbread biscuits. The castle was exactly as you would imagine a castle to be, big library with lots of sofas , plus lots of thrones around the halls. Food was delicious, lots of choice for breakfast, all served by friendly staff.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2017
Thought I was booking a room in the castle...turns out they have an off-site building that they tried to put us in...after discussing my disappointment...we were moved to the castle. Falconry personnel were exceptional and had an excellent experience with them.
5out of 5
Recommended
for Everyone
by A verified traveller

Great history and great hotel

Posted 08-Mar-2017
The hotel was great! I loved the location and the staff was great and welcoming! Best place we have ever stayed
4out of 5
Recommended
for Everyone
by A verified traveller from alnwick

Disappointed

Posted 08-Mar-2017
We were led to believe that we were staying in a castle room as the pictures on your advert. We were in fact booked into an out building not accessible for me disabled. Had to pay extra to stay in basement of castle. On the positive side food in the castle was first class.
4out of 5
Recommended
for Everyone
by A verified traveller

Castle break

Posted 07-Mar-2017
Beautiful building, great service, excellant food. Our only let down was the room, we booked a themed four posted room but it didnt live up to the rooms we had viewed online. Relatively small, no obvious theme and very cramped en-suite. Overall we probably would go again but certainly not room number 3.
5out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel nice and quiet while we were there

Posted 02-Mar-2017
Pros: Quiet clean loads of character
Location: 15 mins to Newcraighall park and ride railway station and 10 mins on the train to the centre of Edinburgh for £3 something return.
Had booked a twin room but it was a double when we booked in but the staff were very good and changed this while we were out to dinner.
4out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Dog Owners don't get to stay in castle

Posted 01-Mar-2017
Pros: Looked nice from outside, did not see much from inside, apart from reception and hallway.
Cons: Clearly stating that you would not be allowed in the castle rooms if you had a dog with you. Putting people on same floor when booking rooms together.
Location: We visited Craigmillar Castle, which was closed due to time of year - open April - Oct
Booked 2 rooms for myself, husband and 2 friends, we took our small Yorkie with us, as dog friendly hotel it said. It did not say you would not be allowed to stay in the hotel with the dog but given a room in the Rockery (annex) about 2 mins walk from castle. Was not happy with that, but all said the room we got was still nice, but really wanted to stay in the Castle. When we arrived a power cut was happening, and it meant no electricity for 1 hour, bit annoying. Our friends were elderly, in their 80's but were given a room at the top of the castle (they had no dog) which was too much for them, I asked for another room and we were given another room on the 1st floor, more appropriate. The bar was not that good, you had to put the drinks on the room number, which I much prefer to pay cash at time so we don't end up with a large surprise bill on leaving. So we got a taxi into town instead. Breakfast was through the dungeon restaurant and into the Orangery - selection of continental food and cereal, and a list of hot food. We opted for the Scottish Breakfast, this consisted of half black pudding slice, half haggis slice, 1 link sausage, 1 bit of bacon, 1 potato scone, half large mushroom, half tomato. The toast was mixed but so white you could not tell if it was toasted or not. Don't know why the half black pudding, haggis and mushroom - maybe they were running out? As we were not allowed to stay in the castle itself we did not see much of it.
4out of 5
Recommended
for Everyone
by A verified traveller from oz

Very nice ,

Posted 14-Feb-2017
Pros: The history and the room
Cons: There used to be handouts of the history of the castle , that was great.
Nice room , lovely experience, fourth trip back , love it. Beautiful grounds.
5out of 5
Recommended
for Everyone
by A verified traveller

Special place. Beautiful, very helpful staff

Posted 07-Feb-2017
Great food in a lovely venue Staff so so helpful Fabulous location Highly recommended
2out of 5
by A verified traveller

Disappointment

Posted 21-Jan-2017
Cons: Receptionists should polish up their customer service skills.
The castle itself has a comfortable feel and is furnished tastefully. I liked the library bar very much. However, the service was lacking. The spa had been closed since after Christmas, but there was no mention of this on their webpage or on Expedia. No communication was sent by management, either. Our stay occured 3 weeks after Christmas! The receptionist was very indifferent, when I mentioned to her that I had really been hoping to use the spa, and had chosen Dalhousie Castle specifically for that. The Wifi in room was not working at first, and carpet had not been vacuumed and was very dirty. The room was comfortable and the service staff was accomodating and polite.