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"Overall okay experience. However, long waiting times to speak to staff at reception. "

"Stayed here one night, lovely hotel, staff very professional and friendly, amazing food in restaurant. Definitely be staying hete again"

"Parking great just across the road "

"A full week after we checked out the hotel emailed me saying they reviewed our recorded and I had an outstanding bill from the restaurant. We never ate at the hotel or used any services. They asked me to pay the bill online. I will not be staying here again. "

"So well located, room was clean & comfy and staff were Fri & helpful "

"Lovely welcome. Great location. Lovely, comfortable room. Fast lifts and enough of them to never have to wait long. Would highly recommend and stay again."

"I had a very pleasant 4 night stay here. Everything was great. I was quite surprised that they only service the rooms every 3 days however you only need to ask reception and they organise this whenever you want. The hotel is a bit bougie, nicely decorated. The staff are excellent. I liked the security of having to scan your room key to access the lift. I never had to wait once for the lift!"

"Ticks all the boxes; nice rooms, great breakfast and a superb spa!"

"Great hotel, helpful staff, funky interior styling. The location was great, a short walk from Victoria or Piccadilly. Would definitely stay again. "