I paid £274 for 2 nights for a privilege room with sea front, and when I got there I got a standard room in the old wing of the hotel, the lobby in that section smelt of damp the room was awful as it smelt as well, old furniture. Then I complained and got changed 3 times to different rooms before I got one I settled for. The staff were not at all helpful, the room was not cleaned like it should in the morning when we went out so we had to take out the trash and dirty towels when we came back. Then we needed to have some coffee there were no clean cups and spoons. We had to ring for everything. I am definitely never going back. I will go to Hilton next time.