Ratings based on 611 Verified Reviews

3.3 out of 5
61% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Gloucestershire

Handy for when meeting our family

Posted 24-May-2017
Pros: Convenience
Cons: Porter - the front steps are no fun lugging a heavy suitcase as there is no ramp. Help is needed for more senior folk.
Location: Eat and walk
NEGATIVE!!!! The lift (elevator) to the Mews was not working last September and is STILL not in operation. The notice, "We are awaiting a timer closure part" is facile and appears to have been there for some time. Press the button, WAIT for 5 minutes....ZERO. We only saw it once...empty! Receptionist says that it has been reported. SENIOR MANAGEMENT NEEDS TO GIVE THIS PRIORITY! RESPONSE AND ACTION PLEASE It is no fun lugging a heavy suitcase up two flights of stairs.
2 out of 5
by A verified traveller

Small, Over priced hotel near the beach

Posted 05-May-2017
Pros: The lobby looked nice.
Cons: Better rooms or cheaper prices as its too much for what is given.
Location: Plenty of bars and pubs within a mile radius, pier was a mere 20 minute walk away.
So for 2 nights i paid £236 for just the room. I was expecting something a little more than essentially a small box room with no room for maneuverability and a poorly designed bathroom. The toilet was too close to the door and walking around the bed was nearly impossible without hitting your legs off the TV unit. Just disappointing
4 out of 5
Recommended
for Everyone
by A verified traveller from D

Nice hotel, away from the crowds

Posted 23-Apr-2017
All ok. Some aged fittings in bathroom, old looking building in areas with historical fittings. Overall a nice place to be.
3 out of 5
Recommended
for Everyone
by A verified traveller from Fareham, Hampshire

Great location, position on seafront.

Posted 18-Apr-2017
Pros: Location
Cons: Plug socket safety! To prevent burns (when using hair dryer) to future guests
Location: Positioned on beach front Shops, restaurants, pier and Marina nearby
Clean and comfortable accommodation (room 258 priviledge). Hotel position within close walking distance to shops, restaurants and pier. Also a pleasant 30-40min walk to Marina. A pleasant stay unfortunately spoilt prior to leaving , due to receiving finger burns when removing hair dryer from plug socket. Incident reported to reception on checkout!
2 out of 5
by A verified traveller from London

Bring earplugs

Posted 15-Apr-2017
Cons: The hotel—especially the area of the annex—is in urgent need of refurbishment. Better acoustic insulation should be installed.
Location: The location is good.10 minutes walk to the pier.
We spent £135 on a a night in a "Privileged" double room without breakfast hoping for a nice weekend getaway. This rate was not at all justified by what was offered. The room was in the annex of the hotel and was rather run-down. What was most disappointing was the noise we were subjected to. The room lacked basic sound insulation and we could hear every word spoken in adjacent rooms and on the hallway. This made for a sleepless night and a very tired next day.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

A very good location!

Posted 11-Apr-2017
Breakfast are excellent! And staff are helpful! A Good hotel to stay
1 out of 5
by A verified traveller

huge disappointment

Posted 02-Apr-2017
The problem with the hotel started from the very beginning. The main problem is that the pictures. The photo that was shown on yours and hotel site were very different from reality.I will attach pictures to depict my disappointment. It was very important for me to get exactly what I saw on the photo because it was a birthday surprise for my wife.
4 out of 5
Recommended
for Everyone
by A verified traveller from s

Excellent location close to everything

Posted 02-Apr-2017
Our stay was enjoyable and comfortable very pleased
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable & cozy room

Posted 21-Mar-2017
Pros: Its location next to the beach
I had a nice comfortable room with a nice bed. I enjoyed lying in bed watching the news on tv. I had a lovely breakfast.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from West Midlands

Comfortable Hotel - Excellent Staff

Posted 21-Mar-2017
Pros: Clean & Comfortable
Cons: Hotel was very shabby - needs a facelift to put in a 4 star category.
Location: Did not have time to do anything - I was only there overnight. Looked a beautiful town.
I stayed for one night at this hotel. I had a large, comfortable room, which was spotlessly clean.