Ratings based on 522 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
61% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Best hotel in Brighton!!

Posted 24-Oct-2016
Pros: Our room was beautiful! The bar was reasonably priced and quick service. The entrance hall was stunning.
Cons: The check in process was quite slow and the carpark was fully so had to park really far away and pay £30 for parking after carrying all our bags.
Location: The hotel is in a great location with beautiful views onto the beach. The pier is a 10 min walk and shops very close by.
2out of 5
by A verified traveller from Danmark

Mega skuffet

Posted 22-Oct-2016
Pros: Beliggenheden. Godt der var tv på værelset, så var der da noget at se på.
Cons: Vinduet vendte ud i en skakt, så udsigten var en væg! Der var så mørkt igennem skakt, at vi ikke anede om det var lyst eller mørkt udenfor.
Location: Det er meget at opleve i denne by. Udsigts tårnet men kører op i, og hele Strandpromenaden.
4out of 5
by A verified traveller

Posted 22-Oct-2016
Nice newly refurbished Mews room. All basic needs for a budget overnight stay. Staff friendly and helpful. Lovely breakfast.
3out of 5
by A verified traveller

Disappointed with no breakfast

Posted 21-Oct-2016
Hotel is in good location , feels old , stayed 2 nights ate in on both nights meal was average , disappointed on the second morning as the chef did not arrive for work so there was no cooked breakfast , so asked for refund for the breakfast , only then I realised they had overcharged me charged me £44 for 2 breakfasts.
4out of 5
by A verified traveller

Lovely location, nice hotel public areas

Posted 18-Oct-2016
The hotel is right on the seafront, close to the pier, and the reception, bar etc are very welcoming and pleasant. The corridors, lift and rooms however are showing signs of severe ware and dating. So think a re-vamp is overdue. Wouldn't stop me staying again though.
4out of 5
by A verified traveller from London

Exceeded my expectations

Posted 17-Oct-2016
Pros: The rooms were perfect & staff were lovely.
Cons: The breakfast area was a little small. The food was good but it would have been nice to seat our group of 9 altogether.
Location: When I booked the hotel I knew it was right along the seafront, but it was close enough to the shops and bars without having to walk more then 15 mins
I booked 4 double and 1 triple room for our group, a hen party. Although there was a little mix up at check-in the hotel staff were wonderful at rectifying the problem 10/10! Our rooms were perfect, light, airy, clean and all in the same area. The privileged rooms come with everything you'd expect, bath products, coffee machine, dressing gown, slippers and a hairdryer (& not a crappy one that sits of the wall of the bathroom, a full on, plug in the wall, good hairdryer!)
3out of 5
by A verified traveller from UK

Convenient location.

Posted 05-Oct-2016
Pros: Location.
Cons: Complete refurbishment of public area. Redecorate bedroom etc.
Location: Excellent location. Very convenient for visit to the Pavilion, Pier and the Lanes.
Hotel ok, but desperately needs refurbishment as it looks seedy. Room and bathroom clean but windows were filthy. Breakfast reasonable. Not satisfactory to have tea made from hot water from flasks - surely the hotel could provide individual pots of tea in the dining room? The hotel definitely is not worthy of a 4* rating. Staff were helpful.
3out of 5
by A verified traveller

Very Convenient Hotel with parking.

Posted 04-Oct-2016
Staff friendly, accommodating and helpful and quite cosmopolitan! Rooms are functional but need upgrade. Duvet didn't smell fresh had to swop it with the other twin in my room - that was disappointing. However, it was convenient for my purposes - close to pier and very close to BA 360° Tower!
2out of 5
by A verified traveller from brighton

Dirty carpets,breakfast was horrible

Posted 03-Oct-2016
Carpets throughout hotel are dirty and the breakfast was very greasy and slow to come out.staff take a long time to answer.The hotel needs gutting out for a total refurb to be honest.will not being staying in This dirty outdated hotel again that's for sure.Oh yes don't order the Stella,it's as flat as a pancake.
1out of 5
by A verified traveller

Not worth the money

Posted 03-Oct-2016
The hotel looks very tired and in need of investment and is definitly overpriced. The view from our window was awful, noone cleaned the room, the room was extremely hot at night, the potentially grandiose staircase was ruined by the strange inclusion of multiple entry and exit doors on each level, and the card machine broke when we tried to pay.