Brighton Harbour Hotel & Spa

We arrived at the hotel at 4.30 after travelling tired and wanting to go rest before our planned evening and the room wasn't ready ....We were told to go to the bar and have a complimentary drink and we would be called as soon as room was ready ....half hour passed and I had to go to reception to ask if the room was ready ....which by then it was but no one notified me of this ....got to the room ...and it was very disappointing for the price I paid ...it was no different to a standard room in a travel lodge ....very over priced for a mattress on the floor ....the room was very cold and myself and husband were cold throughout our stay and could feel the cold drafts through the window coming in when we spoke to reception he said that one radiator was more then enough to heat the room and that the reception also had one and he said it was warm...we were on the top floor so it would be more colder then the bottom floor ....was a very uncomfortable stay ...was celebrating our first year anniversary with my husband and I didn’t really have the best time considering the price ...I expected the hotel room to be nicer then what it was ...overall very dissatisfied Will be looking into this further as I would like a partial refund

This hotel has been renovated by a new group since we last lasted and the standard is excellent. The staff were very helpful throughout and couldn’t have done more to make our stay a great one. Our room was cosy (small) but well designed / organised and the bed was comfortable. The gym and spa area were well worth the stay too. Definitely looking forward to returning again!

It was lovely and very nice dinner Thank you