Ratings based on 1,078 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Jan-2016
Good hotel room was quite cold pillows to soft but overall a nice stay
4 out of 5
Recommended
for Everyone
by A verified traveller from cornwall

Short stay, fine hotel in great location.

Posted 18-Jan-2016
Stayed for two nights prior to attending function at hotel.great location close to all the places of interest. Goodfood , staff excellent,just one or two small things , eg ease of parking, stop this hotel from being classed as excellent.
1 out of 5
by A verified traveller from boston mas

I'll never be back.

Posted 08-Jan-2016
Not to be mean or anything but my expectations for this hotel were very high.,I booked the room couple months ago exited for NYE and when I got there I was disappointed. It was a line and I waited more than 20 min for the check in. It was just one girl helping ppl. Then I got to my room which was extremely cold and stayed like that for 3 more hr. I had to go downstairs and complain about the heat so they gave me another room. The second one was way better but you could easily tell that the hotel was so old. Then I realized that I didn't have wifi but I had to pay for it in order to have it. 13£ per day. Ridiculous. Then i end up paying 98£ parking .crazy. The breakfast was not terrible as well. I paid for three days and I end up going just once. 4 days there and we had one pair of towels. We had to call for some new ones and we waited more than one hour to get them. Last night of my vacation the room had power but all the lights weren't working. They were all off. I have been all around the world and never experienced something like that. By the time we had to check out the line of customers was endless and so being pregnant the idea of waiting 25 min to check out from your hotel was annoying. I will never be back but that doesn't mean that everybody has a bad experience with your hotel. Maybe you need some more dedication and you have to make sure that the customer comes first. Take care and Happy New Years
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Nice hotel

Posted 01-Jan-2016
Pros: Location
Cons: I believe the hotel is going through changing all their beds, a good decision.
Location: Very good
A nice hotel and courteous staff. Had a little issue with the bed in our room but the hotel staff managed it really well.
3 out of 5
by A verified traveller from kent, 50 miles away

Faded four star

Posted 01-Jan-2016
A shadow of its former self. Wonderful building not well maintained, shabby and outdated. Staff friendly. Don't buy food or drink here - its expensive and you're 5 minutes walk from spoilt for choice Laines.
3 out of 5
Recommended
for Everyone
by A verified traveller from Hertfordshire

A little disappointed

Posted 01-Jan-2016
Pros: Friendly helpful staff
Cons: Water pressure - bathroom fittings and make sure swimming pool is open.
Location: Excellent location on the seafront, in walking distance of all the local attractions
A bit disappointed as the main reason we chose this hotel was for the swimming pool which was closed, and we had paid more than we would have done at a similar standard hotel in the area for this We were also going to use the spa, but as it was on the same floor as the swimming pool we didnt bother as it absolutely stunk of chemicals. Our room was quite nice, but there was hardly any water pressure so the shower was ridiculously slow and all the taps and bathroom fittings, although looked nice and clean and shiny they were all actually loose and badly fitted We found all the staff very friendly and helpful and the breakfast was good and the bar area quite nice
5 out of 5
Recommended
for Everyone
by A verified traveller from Suffolk

Great hotel close to everything!

Posted 07-Dec-2015
Pros: Almost everything.
Cons: The beds could be a little less firm
Location: On the sea front and very close to the lanes and all shopping and entertainment
Found the hotel to be very comfortable, clean and quitely efficient wotout being too much in your face. Parling a bit stiff at £20/24 hours.
1 out of 5
by A verified traveller

Posted 04-Dec-2015
would not stay again room too small staff unhelpful took 2 hours to get checked in eventually got a room at 6.00 milk in the room was off
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenient to everything Brighton has to offer

Posted 01-Dec-2015
Cons: Kettle lead did not reach wall socket. Modern bathroom design outweighed its practicality. Half- glassed shower leaves much water over floor.
Hotel welcoming and clean. Hotel car parking and cost also very good.
4 out of 5
Recommended
for Couples
by A verified traveller

Good breakfast

Posted 07-Nov-2015 on Hotels
The breakfast was lovely. The room was quite small and the bed very hard.