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"Where do I start!! My husband and I stayed two nights in Da Vinci's hotel during the Derry jazz festival. Before check in we had lunch in the bar which was very tasty, but trying to get drinks at the bar was almost impossible, lots of times both myself and my husband were ignored while others around us were served. They were obviously serving locals known by the staff. We eventually left and went into town. Then we opted for breakfast in our room on our last morning. We left out the card with our order before we went to bed . The next morning we waited for breakfast which didn't arrive, we looked and the card was still on the door handle. I phoned reception 3 times and was told someone was on their way up to sort it out. Never happened so I eventually phoned down and said forget it, there was absolutely no apology from the receptionist. 10 mins later the manager rang and apologised saying they had walked the floor 4 times during the night and didn't see our card , suggested maybe another guest moved it🤔 then how was it still on our door handle? At checkout I asked for a refund for the two breakfasts and was told they were complimentary so no refund. The whole experience at Da Vinci's showed us the staff couldn't care less about customer care. Do not recommend this hotel. "

"We had a lovely stay at The Maiden City Hotel Great location, very central. Beds comfortable. A special thank you to Francesca who was very friendly and knowledgeable. "

"Nice hotel great staff the food was good and the breakfast was nice. Decent location for Derry tho I did start for work rather than sightseeing"

"Great place , nice people, lovely hosts !"

"Clean room, had all basic needs for a night stay. The breakfast in the morning was fresh and had a great variety. Very friendly staff! "

"Lovely big room, great location. Downfall was the parking situation. States had parking on site, but did not stipulate that you had to pay a daily fee of 14 pounds. Even though car park is directly under the hotel and not gated so anyone off the street can access"

"Love this hotel second time staying everything about it is good"

"Excellent "

"It's fine. Nice staff, safe parking."