Best Western Plus White Horse Hotel

Photo gallery for Best Western Plus White Horse Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, rollaway beds

Overview of Best Western Plus White Horse Hotel

Best Western Plus White Horse Hotel

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
68 Clooney Road, Derry, Londonderry, Northern Ireland, BT473PA

Explore the area

  • Popular LocationWaterside Theatre9 min drive
  • AirportLondonderry (LDY-City of Derry)9 min drive
  • Popular LocationFoyle International Golf Centre11 min drive
  • Popular LocationMagee College14 min drive

Choose dates to view prices

About this area

Londonderry

Located in Londonderry, Best Western Plus White Horse Hotel is in a rural area and near the airport. Foyle International Golf Centre and Roe Park Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ness Country Park and Sperrins. Travelling with kids? Consider Riverwatch Aquarium and Visitor Centre and Templemore Sports Complex.

What's nearby

  • Waterside Theatre - 9 min drive
  • Peace Bridge - 11 min drive
  • Foyle International Golf Centre - 11 min drive
  • Magee College - 14 min drive
  • Guildhall - 16 min drive

Getting around

  • Londonderry Station - 11 min drive
  • Belfast International Airport (BFS) - 79 min drive

Restaurants

  • The Green Cat Bakery - 3 min drive
  • Link 47 - 6 min drive
  • Walled City Brewery - 7 min drive
  • The Sooty Olive - 7 min drive
  • Brown's Bonds Hill - 8 min drive

About this property

Best Western Plus White Horse Hotel

Family-friendly hotel with fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Best Western Plus White Horse Hotel offers 58 accommodations with a safe and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages spoken

Arabic, English, French, German, Polish, Russian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: GBP 8.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 68 Clooney Restaurant

Things to do

  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Golf
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa services
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (7772 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • TV/satellite channels
  • Plasma TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 6 children stay free when using existing bedding
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 8.95 per person (approximately)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Best Western Plus White Horse
Best Western Plus White Horse Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Londonderry
Best Western White Horse
Best Western White Horse Hotel
Best Western Plus White Horse
Best Western Plus White Horse Hotel Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Hotel Hotel Londonderry

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 136 out of 361 reviews
5 - Excellent 38%
Rating 4 - Good. 142 out of 361 reviews
4 - Good 39%
Rating 3 - Okay. 61 out of 361 reviews
3 - Okay 17%
Rating 2 - Poor. 14 out of 361 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 361 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
We stayed for one night in a standard room and it was good. Nothing extraordinary but the room was clean and spacious, great for a stopover during our trip around Ireland/NI. I ordered room service from the restaurant and it was really good.
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check-in staff were very quick to provide an alternative room when the original one smelled of cigarette smoke, despite being a non-smoking room.
Stayed 1 night in May 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky (as all Best Westerns) but absolutely sound and good value, with very pleasant and helpful staff and good food. The ambience of the bar and restaurant was particularly appealing and everything worked (not something you can say about many British hotels),
Stayed 1 night in Apr 2022

4/5 Good

Stayed 1 night in Mar 2022