Front desk clerk provided incorrect information about the cost of laundry for washer and dryer. Laundry facilities were very dirty especially between the washer and dryer. Fitness facilities need upgrading. Remote control in fitness facilities for TV was missing battery. We also did not have a remote control for our TV in our room. It was missing. The evening free drinks were a plus. Breakfast is ok.
I arrived on Amtrak and walked to the hotel in about 10-15 minutes (toting one carry-on bag only). The exterior of the hotel isn't impressive and the check-in experience wasn't very friendly, but once I got to my room, my experience improved considerably. Everything inside the room was modern, clean and in good shape. The bed was very comfortable and there were extra amenities (toothbrush, comb, toothpaste) in the room. Hotel Blue may not look like much from the outside, but don't judge this book by its cover--it's a good read.
I am traveling with my Rottweiler, and needed a pet friendly place to stay. This hotel exceeds my expectations. We were made to feel welcome, and my Rottie got a treat from the desk clerk. There is a small courtyard area perfect for letting dogs potty and play.
The room itself was spacious, and very clean. The bed and pillows were also comfortable.
I will definitely be returning to this hotel.
Everything was wonderful from the food to the hotel staff. The only issue we had was with the pool occupancy. There was a waiting list for fire safety hazards. For such a big hotel the pool is small and makes it difficult to swim at your convience.
Traveller from Albuquerque, NM
The newly-opened Embassy Suites Albuquerque - Hotel & Spa is centrally located in downtown Albuquerque between the campus of …More
The famed Route 66 runs through Downtown Albuquerque, site of the city’s convention center. Downtown is flanked on the west by Old Town and the Midtown/University neighborhood to the east. Among Old Town’s many landmarks is the Albuquerque Museum of Art & History. The University of New Mexico and shopping centers dominate the Midtown/University area. The Rio Grande Zoo is south of downtown.
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