although Embassy suites cancelled my reservation when we missed connections in
Denver and could not get out until the next day, they found a room for us. Now I know that even if the room is guaranteed for 3 nights, they can cancel if you can not make it the first night. Good to know.
Traveller from Columbus, Oh
The newly-opened Embassy Suites Albuquerque - Hotel & Spa is centrally located in downtown Albuquerque between the campus of …More
I've stayed at his Hyatt a few times. The location is great, it's walking distance from nightlife, restaurants, etc. The breakfast served at The Foque is excellent but pricey. You have Starbucks inside this building, which is always a plus. Staff is always friendly and more than willing to help. Although the rooms are comfortable, they aren't spotless, doesn't bother me; however if you're particular about spots on the carpet floor or dust this may not be the hotel for you. I plan on booking here again for my next ABQ trip.
"Very nice hotel conveniently located for our visit"
We were very pleased with our room. We stayed 4 nights as we came to see the Hot Air Balloon Festival. The hotel was conveniently located to catch the shuttle buses to the field. The front desk workers were very friendly, although not real knowledgeable about where to get tickets, etc. Also, didn't know about the train ride to Santa Fe. The shuttle took us to the station and when we got inside, there was no one but a girl in the concession area who told us the train had just left at 9:30 am and there wouldn't be another until 1:00 pm. We called the hotel and asked them to let the shuttle driver, who was the general manager of the hotel, to come back and get us. They really should have had a train schedule, especially since it was the week of the Balloon Festival. He came back and got us and we drove to Santa Fe. Overall, the knowledge about the city's festivities during that week left a lot to be desired.
This hotel is in a good location, convenient to central downtown Albuquerque, shopping, and the freeway. The hotel was large and clean, if a little dated. The hotel front desk staff was not particularly pleasant or helpful but the morning breakfast staff was pleasant. The free breakfast was good and there was adequate seating space for all guests. The hotel felt safe and secure. No coffee in the lobby.
The room was nice and clean. We enjoyed friendliness of the staff. The continental breakfast was VERY limited. It was 2 kinds of cereal with milk, orange juice, apple juice and coffee. It would be nice if hotels would/could tell you what was going to be available on the breakfast. That was not a breakfast worth getting out of bed.
The famed Route 66 runs through Downtown Albuquerque, site of the city’s convention center. Downtown is flanked on the west by Old Town and the Midtown/University neighborhood to the east. Among Old Town’s many landmarks is the Albuquerque Museum of Art & History. The University of New Mexico and shopping centers dominate the Midtown/University area. The Rio Grande Zoo is south of downtown.
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