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Overview of DoubleTree by Hilton Albuquerque

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Guest reviews

4.0 / 5Very Good
1,564 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Free airport shuttle

Map

What's nearby

Popular LocationAlbuquerque Convention Center4 min walk
Popular LocationSunshine Theater7 min walk
RestaurantStarbucks5 min walk
RestaurantIbiza6 min walk
AirportAlbuquerque, NM (ABQ-Albuquerque Intl. Sunport)12 min drive

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  • One King Bed, Non-Smoking

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
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  • Standard Queen

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
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  • Two Double Beds

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
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  • One Queen Bed, Non-Smoking, Roll In Shower

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed
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  • Two Double Beds, Non-Smoking, Accessible

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
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  • Room, Accessible

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
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  • Room, Accessible, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
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  • Room, 2 Double Beds, Mountain View

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 4
    • 2 Double Beds
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  • Room, 1 King Bed, Mountain View

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 5
    • 1 King Bed
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About this area

Albuquerque

Located in Albuquerque, DoubleTree by Hilton Albuquerque is connected to the convention centre. UNM North Golf Course and Puerto Del Sol Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit ABQ Uptown and Winrock Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Tingley Coliseum or Isotopes Park. Spend some time exploring the area's activities, including skiing, ski lifts and ski runs.

Visit our Albuquerque travel guide
Map
Popular Location

What's nearby

  • Albuquerque Convention Center - 4 min walk
  • Sunshine Theater - 7 min walk
  • El Rey Theater - 13 min walk
  • New Mexico Museum of Natural History and Science - 3 min drive
  • ABQ BioPark Zoo - 8 min drive

Getting around

  • Albuquerque Alvarado Transportation Center - 9 min walk
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport) - 12 min drive

Restaurants

  • Icon Bistro — 1 min walk
  • Coffee505 — 1 min walk
  • Starbucks - 5 min walk
  • Ibiza - 6 min walk
  • Chama River Microbar - 7 min walk

About this property

DoubleTree by Hilton Albuquerque

Central hotel connected to the convention centre in Albuquerque with free airport shuttle
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/café, a conference centre and self parking. All 295 rooms provide conveniences such as sofa beds and fridges, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), room service (during limited hours) and premium bedding.
DoubleTree by Hilton Albuquerque offers 295 forms of air-conditioned accommodation with a safe and coffee/tea makers. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. 37-inch Flat-screen televisions come with premium cable channels.
Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: WiFi (USD 6.95 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking: USD 15.00 per day
Limited parking spaces
Free return airport shuttle from 6:00 AM to midnight
Airport shuttle at scheduled times
Free local area shuttle up to 3 mi

Food and drink

Breakfast available for a fee: USD 5-20 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

24-hour fitness centre
Seasonal outdoor pool

Family friendly

Dry-cleaning service
Free local area shuttle
Fridge
Seasonal outdoor pool
Sofa bed

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Wedding services

Languages spoken

English

Business services

Business centre
Meeting rooms
Conference centre (8100 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Premium bedding
Sofa bed

Bathroom

Designer toiletries
Hairdryer
Shower/bathtub combination

Entertainment

37-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 6:00 AM to midnight
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 23 September until 05 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Dogs only
2 per room (up to 154 lb/70 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 6.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 per night (rates may vary)
  • Uncovered self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

DoubleTree Hilton Albuquerque Hotel
DoubleTree Hilton Albuquerque
Doubletree Albuquerque
Albuquerque Doubletree
Doubletree By Hilton Albuquerque Hotel Albuquerque
DoubleTree by Hilton Albuquerque Hotel
DoubleTree by Hilton Albuquerque Albuquerque
DoubleTree by Hilton Albuquerque Hotel Albuquerque

Guest reviews

4.0
Very Good
5 - Excellent
619
4 - Good
537
3 - Okay
236
2 - Mediocre
105
1 - Poor
67
4.3
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in May 2020

    1/5

    • Liked: Cleanliness
    • Disliked: Amenities, property conditions & facilities

    I was really negatively surprised by this Doubletree. First, the location is bad for travelers passing through town. Not exactly Doubletree’s fault, but if you’re just looking for an overnight stop, look for something else. To get to it I had to drive in the dark in what seemed like a sketchy area. There was an actual homeless camp, and it was a commercial area. It was late at night so all that made me uneasy. Then at the hotel the parking lot had no lights. I‘m a woman traveling alone with 2 young girls so I was upset about the dark parking lot. Literally no street lights. The guy at the front desk said the lights were all out because the city is doing work. But why doesn’t the hotel have its own lights then? Check-in was uneventful. But I was already feeling negative about the hotel because of the location and parking lot, so I was frustrated when we opened our hotel room door and the room had a bad smell. Also the tv remote didn’t work. I just wanted to unwind for a few minutes before bed. If I hadn’t prepaid for the hotel I wouldn’t have stayed when I drove to the location. If it hadn’t been 11:30pm I would have asked for my remote to be fixed. So it was just a series of small but unfortunate events.

    Stayed 1 night in May 2020

    2/5

    • Disliked: Cleanliness

    As we entered the room, the discomfort of uncleanliness hit right away. There was something that splattered on the tv and was left to dry, the remote control was filthy with debris stuck on the previously used buttons. There were strands of hair all over the bathroom (sink, floor, and shower) and nothing seemed to had been wiped down. Mold filled the shower wall as if no one had ever attempted to scrub clean it. Lastly we were met with a large moth that flew in our faces when we entered the room, the experience of chasing that down at midnight was not ideal. My expectations of a clean room at a ‘nicer’ hotel were not met. A fresh and clean room has everything to do with a good experience and this filthy room ruined our experience.

    Stayed 1 night in May 2020

    1/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    We were charged an additional $75 for having a pet, which is NOT stated anywhere in the reservation description. We reserved a KING size bed and put into a queen room. The carpets are dingy and old and the AC was extremely out dated and old. I expected much more from the pictures online

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020