Search Hotels by Preferred in Downstate New York from £189

"The staff were very friendly. Even allowed us to check in early when our concert was unexpectedly moved up. Super convenient location too."

"Cleaning staff was rude. They knocked on my door when the do not disturb was on, and kept asking me when was I leaving. "

"Staff very helpful, room spotless good bar, beautiful location, overlooking Times Square."

"Loved everything. Always a great stay."

"Great location and easy access to all the down town times square stuff. Clean room, nice hotel. Would highly recommend"

"The cleaning lady for floor 15 was the most helpful and dedicated cleaning lady I have encountered in a very long time."

"We liked the location and the staff was friendly and helpful. The rooms are showing their age with faucets not working correctly. The thermostate was set to 65 but not moving as far as temperature continuing to show 70 degrees. Lots of webs/lint on the entry into the room and missing door pulls. We also did not have enough towels for 4 people. However, that was quickly remedied by housekeeping after our call. Elevators were out of order and caused us to stop at multiple floors with already full elevators."

"Loved it so much "

"My air conditioner was stuck on heat and room was stifling the entire time despite multiple maintenance attempts. Hot water was no consistent and the shower would not drain properly."