Search Hotels Near Dolphinaris Tulum, Akumal

"Great hotel great customer service"

"STAFF WAS GREAT!!!"

"We had a wonderful stay at the hotel. The food was really great, and everything was amazing. The only small issue I had was a bit of a musty smell in the room, but they resolved it really quickly by providing a dehumidifier."

"The staff nails it, loved them!"

"The resort was great for families. However we have been to better hotels in Mexico and did not pay as much as the Bahía Príncipe explore Tulum. Take US dollars, they will never give you change for pesos. À la carte bookings was an absolute nightmare. For the week my group of 9 got 1 restaurant booked. Considering each room is allowed 2 à la cartes and we all together had 1 is a joke. For the amount of money we spent on this vacation we expected a bit more. Our tv in the hotel didn't work for a majority of our stay which was not ideal when you have a toddler. The buffet food was good no complaints there. Overall the resort was great for families but there were some things that were off putting"

"AC kept room cool"

"Our room in the Tequila section was beautiful. We were right across from the Spa and Le Gourmet restaurants and around the corner from the pool. The trolley stop was also behind our room. The Coba lobby and buffet were very close also. We couldn't have requested a more perfect spot! The various spots that have musicians or music at night are loud, but, in the room we just heard the bump. Not bad and didn't prevent us from sleep. The property is so big and fun. We had access to the beach where the trolley dropped us off. No problem. Lots of fun activities and we had plenty of spaces to relax. The reservation restaurants go fast, so book those right when you get checked in. Download the Bahia Principe app for that. The spa was lovely and serene. I had a pedicure there. Le Gourmet restaurant was lovely inside and the food was good. The staff everywhere on the property are the best. Friendly warning: if you aren't interested in being a member of their vacation club, tell the man in the white shirt who will be the nicest to you when you are waiting for the bellhop to assist you with your luggage that you are not interested. We made an appointment with him for the next morning. We thought he was just going to show us the property and let us know what we had access to. It wasn't high pressure sales, but I wasn't aware that he was going to pitch something. Not a problem. Just said thank you, but no. Had the best time here!"

"Best resort ever!!! Pure luxury. Staff excellent"

"We had a wonderful stay at this home! The house was beautiful, spotless, and well-maintained across all three floors. It was fully equipped with everything we needed—including coal for grilling—which made our stay even more enjoyable.Hector, our host, took a bit longer than expected to respond at times, but he was always helpful and attentive. He even arranged for extra towels and bed sheets to be delivered promptly when we needed them.The only small things missing were baking pans, and the listing mentioned “beach,” but the house is not actually on the beach, which was a bit misleading. Aside from that, the house truly had it all. We had such a great time that we ended up spending most of our time there. Overall, a fantastic stay and we’d definitely go back!"