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"Two nights at the Maids Head and w came away genuinely impressed — not an easy thing to say about hotels these days. It's a classy operation. Historic building, beautifully maintained, sitting right in the heart of Norwich, but what really sets it apart is the service. Every single person I encountered — front desk, housekeeping, room service, the restaurant and bar teams — was exceptional. The standard was uniform, which tells you the culture runs deep. Picking out individuals would do the rest of them a disservice. A standout moment: a complimentary ride in the hotel's Bentley. Entirely unexpected, beautifully judged, and exactly the kind of touch that turns a good stay into one you talk about afterwards. Rooms have character, food is excellent, location is unbeatable. But it's the feel of the place — that quiet, confident hospitality — that I'll remember. Highly recommended."

"This hotel seems quite new with excellent quality rooms and amenities. "

"Great place to stay. Excellent communication - staff were able to arrange an early check in for me. Room was spacious and clean."

"Very good location, nice and clean. Needs a little tlc."

"Clean room good breakfast"

"Great stay fantastic facility"

"Clean room, helpful staff, easy parking"

"Free canapés before dinner! Quality and design of the compact room. Friendliness of all staff. Great breakfast-quality ingredients and options."

"You get what you pay for, clean accommodation helpful staff would stay again"