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"What a way to be welcomed to Victoria Falls! Last time I was here was in December 2005 and I stayed at what at the time was the epitome of luxury (Elephant Hills). The lodge exceeded my very high expectations and I will look for reasons to stay there again in the near future. The spa was top notch and I am a big spa goer all over the world."

"The hotel was very well maintained lovely and clean staff were very helpful and polite the rooms were spotless pool was clean and the onsite shop was well stocked and had a good selection of snacks and drinks"

"Clean rooms Goid customer service"

"1.Cockroach infested rooms. 2. Smelly washroom drainages. The whole room would smell like sewage. "

"great would recommend "

"We had a great time at the lodge. The staff were friendly and professional, and Mr. Hopewell went the extra mile to make everything possible for us. The garden was beautiful, and the rooms were clean and well maintained. If we ever go again to Victoria falls, we would stay at the waterfalls lodge."

"Lovely breakfast in magical garden surroundings"

"Five star resort for sure. Great location near the falls with a view of the bridge that borders Zimbabwe and Zambia. Excellent staff by far, so friendly indeed. Themba went above and beyond for me locating directions I needed. Thank you all."

"Everything was great. Staff was very friendly and restaurant and coffee/dessert shop was good. What I would expect from a Hyatt hotel."