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The Victoria Falls Hotel

Photo gallery for The Victoria Falls Hotel

Featured image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Minibar, in-room safe, desk, free WiFi

Overview of The Victoria Falls Hotel

The Victoria Falls Hotel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
1, Mallet Drive, Victoria Falls

Explore the area

  • Popular LocationVictoria Falls National Park1 min walk
  • Popular LocationVictoria Falls16 min walk
  • Popular LocationVictoria Falls Bridge3 min drive
  • AirportVictoria Falls (VFA)22 min drive

Choose dates to view prices

About this area

Victoria Falls

Located in Victoria Falls, The Victoria Falls Hotel is in the historical district and near the airport. The area's natural beauty can be seen at Victoria Falls National Park and Victoria Falls, while Devil's Pool and Livingstone Reptile Park are popular local attractions. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with ecotours.

What's nearby

  • Victoria Falls National Park - 1 min walk
  • Victoria Falls - 16 min walk
  • Devil's Pool - 2 min drive
  • Victoria Falls Bridge - 3 min drive
  • Victoria Falls Field Museum - 12 min drive

Getting around

  • Victoria Falls (VFA) - 22 min drive

Restaurants

  • Livingstone Room — 1 min walk
  • Jungle Junction — 1 min walk
  • The Palm Restaurant - 6 min walk
  • Three Monkeys - 7 min walk
  • Lola's Tapas and Carnivore Restaurant - 8 min walk

About this property

The Victoria Falls Hotel

5-star, family-friendly hotel, walk to Victoria Falls National Park
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 161 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and rainfall showerheads.
The Victoria Falls Hotel offers 161 forms of air-conditioned accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials and body treatments.

The spa is open daily.

Awards and affiliations

The Victoria Falls Hotel is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 15 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Victoria Falls
Victoria Falls Hotel
The Victoria Falls Hotel Hotel
The Victoria Falls Hotel Victoria Falls
The Victoria Falls Hotel Hotel Victoria Falls

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 217 out of 318 reviews
5 - Excellent 68%
Rating 4 - Good. 67 out of 318 reviews
4 - Good 21%
Rating 3 - Okay. 19 out of 318 reviews
3 - Okay 6%
Rating 2 - Poor. 13 out of 318 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 318 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Staff & service, room comfort
IoM
mazing location. Hotel a little tired and could benefit from a clean up
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location a big plus, historical charm , staff excellent provided service
Stayed 3 nights in Feb 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Public rooms were amazing, but the size of the bedroom was disappointing to say the least! Not busy and not offered an upgrade! Pity really as everything else was as expected
Stayed 2 nights in Feb 2020

4/5 Good

Stayed 3 nights in Jan 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
The VF Hotel was highly over priced and over rated.The carpets needed to be replaced and the bathroom tiles are old with screws holding some of them together. The towels are low quality thin and old. The air conditioner works but very loud, had to shut it off while sleeping. The breakfast buffet was average but the terrace café was good. There were no small tables to set your drinks down at the pool. Would only give a 4 star because of the location.
Stayed 1 night in Jan 2020