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Room was absolutely lovely! Staff were very friendly and accommodating. The storage in this hotel is excellent. 12 south area is amazing and feels very safe too - would recommend this hotel/area to anyone

Fabulous location. Beautiful property. Lots of additional extras like games room, massive dvd collection and player in room for those of us from across the pond that can’t easily access Netflix etc. particularly enjoyed the selection of home made baked goods on offer. Really nice to come back to a cuppa and a piece of cake in the afternoon, or whenever you feel like it. Varied breakfast menu each day, always delicious. Loads of extra space for wandering around and a barn with table tennis for...

Our room was huge - more like an apartment! It was spotless and the bed incredibly comfortable. The staff was lovely too.

Thank you to Brent Davis for his incredibly warm welcome and insightful explanations of the area and its history .

Excellent hotel. Very clean and tidy.

The only issue was on check in. The guy who checked is in ( long black hair in a ponytail ) initially booked us into the wrong room. ( 10pm on 5th ). When we went back down to get checked into the right room it looked to be a huge inconvenience for him to sort. Plus the refund of the deposit taken on my card for this room has not been paid back yet - 2 x 98.78 on to card no 5384 2300 8037 2376. I’m still waiting on this to be paid back . I’ve spoken to hotel staff who said they would get it...

This one year old hotel is very convenient for the Town and Dollywood, so long as you have a car. The facilities are superb, ie pool, bar with pool tables, virtual golf, etc. Spotless and generous rooms, lots of free parking. Astounding views!!

I couldn’t fault this hotel and resort at all - the bedroom was lovely and clean. The food and drink was fab and the staff were all really friendly and helpful. Dollywood was great and so was pigeon forge - there was so much to do

Excellent location. Hotel a bit old and showing it's age. For example, the lift broke down during our stay and everyone had to use the stairs. Not a massive deal as quickly fixed and the staff were very quick to help.

Excellent hotel in a great location for all the Nashville attractions. Room was very nice and the hotel staff very helpful. Breakfast was very good and the evening dining options were attractive - though we dined out.

Comfortable bed, great location, nice staff, bistro food was freshly prepared.