Title: HeartSong Lodge & Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=8264&destination=Pigeon+Forge%2C+Tennessee%2C+United+States+of+America&selected=92928619&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HeartSong Lodge & Resort This charming lodge near Dollywood blends natural beauty and convenience with a welcoming firepit, on-site shopping, and relaxing amenities. ## Photo gallery for HeartSong Lodge & Resort ![Exterior detail - HeartSong Lodge & Resort (Pigeon Forge)](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/d4657256.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children’s activities - HeartSong Lodge & Resort (Pigeon Forge)](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/45c4f4dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - HeartSong Lodge & Resort (Pigeon Forge)](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/6c6750a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - HeartSong Lodge & Resort (Pigeon Forge)](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/c1e1e293.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - HeartSong Lodge & Resort (Pigeon Forge)](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/fd3a8609.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HeartSong Lodge & Resort is minutes from Dollywood and LeConte Center at Pigeon Forge. Browse on-site shops, visit the coffee shop/cafe, or use dry cleaning services. After exploring nearby attractions, unwind at the firepit and spa tub. ## Reviews 9.8 Exceptional ## Popular amenities - Hot tub - Free Wi-Fi - Air-conditioning £267 includes taxes & fees 12 Apr - 13 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=92928619&PinnedHotelID=92928619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=92928619&PinnedHotelID=92928619&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=92928619&PinnedHotelID=92928619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=92928619&PinnedHotelID=92928619&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=92928619&PinnedHotelID=92928619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=92928619&PinnedHotelID=92928619&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=92928619&PinnedHotelID=92928619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=92928619&PinnedHotelID=92928619&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for KING - Sleeper Sofa ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/032816bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KING - Sleeper Sofa 10.0 Exceptional 5 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ### View all photos for KING - Sleeper Sofa w/Balcony ![KING - Sleeper Sofa w/Balcony | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/da58696e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KING - Sleeper Sofa w/Balcony 10.0 Exceptional 2 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ### View all photos for KING - Dormer ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/22fe05ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KING - Dormer 10.0 Exceptional 24 reviews - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Single Trundle Bed ### View all photos for KING - Murphy ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/1e1ff259.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KING - Murphy 9.6 Exceptional 5 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Murphy Bed ### View all photos for King Murphy with/Balcony ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/600379e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Murphy with/Balcony - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Murphy Bed ### View all photos for Two Queen Beds ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/3f1b5967.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Queen Beds 9.8 Exceptional 9 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Two QUEEN Beds with Balcony ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/274565c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two QUEEN Beds with Balcony 10.0 Exceptional 6 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for FAMILY SUITE with Balcony ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/c6f6410d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### FAMILY SUITE with Balcony - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ### View all photos for FAMILY SUITE ![FAMILY SUITE | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/9e74947f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### FAMILY SUITE 9.6 Exceptional 4 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ### View all photos for FAMILY SUITE with Balcony Hearing Accesible ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/c6f6410d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### FAMILY SUITE with Balcony Hearing Accesible 9.4 Exceptional 3 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ### View all photos for THEMED FAMILY SUITE with Balcony ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/16396f64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### THEMED FAMILY SUITE with Balcony - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed ### View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/d43ddbf3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### THEMED FAMILY SUITE with Balcony Hearing Accessible - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ### View all photos for THEMED FAMILY SUITE - Dormer ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/d43ddbf3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### THEMED FAMILY SUITE - Dormer - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed ### View all photos for JUNIOR SUITE - Inside corner ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/fbbf006c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUNIOR SUITE - Inside corner 10.0 Exceptional 1 review - 1 bedroom - Sleeps 6 - 1 King Bed and 1 Single Bunk Bed ### View all photos for JUNIOR SUITE - Dormer Accessible ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/212995d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUNIOR SUITE - Dormer Accessible - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed ### View all photos for JUNIOR SUITE - Dormer ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/212995d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUNIOR SUITE - Dormer - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed ### View all photos for Two Queen Beds Dormer ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/3f1b5967.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Queen Beds Dormer - 1 bedroom - Sleeps 5 - 2 Queen Beds ### View all photos for Two QUEEN Beds with Balcony Hearing Accesible ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/3f1b5967.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two QUEEN Beds with Balcony Hearing Accesible 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Two QUEEN Beds with Balcony Accessible ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/3f1b5967.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two QUEEN Beds with Balcony Accessible - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for King Murphy Hearing Impaired ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/1e1ff259.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Murphy Hearing Impaired - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Murphy Bed ### View all photos for KING - Dormer Accessible ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/22fe05ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KING - Dormer Accessible 10.0 Exceptional 4 reviews - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Single Trundle Bed ### View all photos for King Sleeper Sofa with Wet Bar ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/93000000/92930000/92928700/92928619/032816bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Sleeper Sofa with Wet Bar - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/16000000/15280000/15277500/15277499/64d0c54f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sunrise Ridge Resort Pigeon Forge - Pool - Hot tub - Parking included - Free Wi-Fi 9.0 Wonderful 1,000 reviews £136 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Pigeon-Forge-Hotels-Sunrise-Ridge-Resort.h15277499.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=bb7aaf51-cd8e-484d-97ad-71b24f56e6bd&top_cur=GBP) Ad ![Indoor pool, seasonal outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2750000/2745500/2745499/de2f8a4e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### RiverStone Condo Resort & Spa Pigeon Forge - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 1,544 reviews £153 includes taxes & fees 26 Mar - 27 Mar [](https://www.expedia.co.uk/Pigeon-Forge-Hotels-RiverStone-Resort-Spa.h2745499.Hotel-Information?chkin=2026-3-26&chkout=2026-3-27&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=bb7aaf51-cd8e-484d-97ad-71b24f56e6bd&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8770000/8765900/8765885/bc0d0f70_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Margaritaville Island Hotel Downtown Pigeon Forge - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSevierville-Hotels-HeartSong-Lodge-Resort.h92928619.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSevierville-Hotels-HeartSong-Lodge-Resort.h92928619.Hotel-Information) ## About the area Located in Pigeon Forge, HeartSong Lodge & Resort is near theme parks and in the mountains. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Dollywood's Splash Country and Dollywood. Travelling with kids? Don't miss Wilderness at the Smokies and Ripley's Aquarium of the Smokies. [Visit our Pigeon Forge travel guide](https://www.expedia.co.uk/Pigeon-Forge.dx8264) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.81374%2C-83.53136&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-uW_dqhTw_ZDljy1UvdIv1LERM8=) 1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863 ### What's nearby - ![Dollywood Light the Way 5K Beautiful walk/run, good cause, fun times](https://images.trvl-media.com/place/8264/eff1c491-19ff-4a73-9be5-e86c20618251.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dollywood's Splash Country 9 min walk \- 0.5 miles - ![Parrot Mountain and Gardens](https://images.trvl-media.com/place/6326497/bf4f78f7-6a59-490e-82fd-4fc93940a132.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parrot Mountain and Gardens 5 min drive \- 2.3 miles - ![Dollywood which includes rides and signage](https://images.trvl-media.com/place/6091011/437b6e0e-1d47-479e-983c-b63e35103a5b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dollywood 6 min drive \- 1.7 miles - Goldrush Stables 14 min walk \- 0.8 miles - Rocky Top Mountain Coaster 4 min drive \- 1.7 miles ### Getting around - Alcoa - Knoxville Airport (TYS) 66 min drive ### Restaurants - Spotlight Bakery 11 min drive - The Grist Mill Cinnamon Bread 9 min drive - Aunt Granny's 8 min drive - Sweet Shoppe Candy Kitchen 10 min drive - Burger King 9 min walk ## About this property ### HeartSong Lodge & Resort Family-friendly hotel near Dollywood's Splash Country Located close to Dollywood and LeConte Center at Pigeon Forge, HeartSong Lodge & Resort provides a poolside bar, shopping on-site and a firepit. For some rest and relaxation, visit the hot tub. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a playground. Other perks at this hotel include: - A seasonal outdoor pool and an indoor pool, along with sunloungers, a lifeguard on site and a splash pad - Free self-parking, plus valet parking (surcharge) - Cooked-to-order breakfast (surcharge), a children's club (surcharge) and a lift - Local meal delivery service, a banquet hall and concierge services - Guest reviews speak highly of the helpful staff Room features All 302 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Extra conveniences in all rooms include: - Bathrooms with baths or showers and hairdryers - 50-inch Smart TVs with premium channels - Free tea bags/instant coffee, heating and daily housekeeping ## Similar properties ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/19000000/18760000/18751200/18751184/429385d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margaritaville Island Inn Downtown Pigeon Forge - Pool - Hot tub - Breakfast included - Parking included 9.4 Exceptional 2,081 reviews £112 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=18751184&PinnedHotelID=18751184&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/11000000/10010000/10003300/10003236/06a5828f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dollywood's DreamMore Resort Pigeon Forge - Pool - Hot tub - Spa - Parking included 9.6 Exceptional 1,001 reviews £242 includes taxes & fees 12 Apr - 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Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Valet parking on site (USD 25 per night; includes in/out privileges) - Limited on-site self and valet parking - Wheelchair-accessible van parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Things to do - Children's club - Gym - Hot tub - Indoor pool - Playground - Seasonal outdoor pool - Shopping - Splash pad - TV in common areas ### Family friendly - Children's club (surcharge) - Indoor pool - Laundry facilities - Lifeguards on site - Playground - Seasonal outdoor pool - Splash pad ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Shared microwave - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting rooms ### Outdoors - Firepit - In a national park - In the mountains - Outdoor entertainment area - Outdoor furniture - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Braille/raised signage - Hardwood flooring in public areas - Lever door handles - Lift (107 centimetre wide door) - Pool hoist on site - Stair-free path to entrance - Thin carpet in public areas - Tile flooring in public areas - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 2 buildings - 5 floors - Ballroom - Banquet hall - Built in 2023 - Communal living room - Designated smoking areas - Fireplace in lobby - Lifeguards - Reception hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with premium cable channels - Pay films ### Food and drink - Meal delivery service - Tea bags/instant coffee ### More - Air conditioning - Desk - Desk chair - Free local calls - Heating - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children - Valet parking fee: USD 25 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from April to September ### Property is also known as HeartSong Lodge Resort HeartSong Lodge & Resort Hotel HeartSong Lodge & Resort Pigeon Forge HeartSong Lodge & Resort Hotel Pigeon Forge ## Frequently asked questions ### Does HeartSong Lodge & Resort have a pool? ### How much does it cost to stay at HeartSong Lodge & Resort? ### Is HeartSong Lodge & Resort pet-friendly? ### How much is parking at HeartSong Lodge & Resort? ### What time is check-in at HeartSong Lodge & Resort? ### What time is check-out at HeartSong Lodge & Resort? ### Where is HeartSong Lodge & Resort located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HeartSong Lodge & Resort Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 10 Property conditions & facilities 10 - Excellent 305 8 - Good 29 6 - Okay 13 4 - Poor 1 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Edwina 15 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff, great atmosphere and good food! ##### Edwina Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Christie 21 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful visit! Staff were great and property was amazing ##### Christie Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Pamela 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Entire resort was clean and well maintained. Love the fact that it is kid friendly! ##### Pamela Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Samrat 30 Nov 2025 Had a wonderful stay, clean room, helpful staff. ##### Samrat Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### PAUL 5 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was clean, staff was excellent ##### PAUL Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Jessica 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Cleanliness, very friendly and genuine staff, ##### Jessica Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Jack 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms were very nice snd clean. Ton of amenities. The Food was great at both restaurants in the hotel. All the resort staff were awesome and very responsive. ##### Jack Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Jonathan 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay! Such a great place to stay with kids! ##### Jonathan Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### DONNA 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was extremely friendly and welcoming. The hotel was beautiful. Lots of activities and the amenities were great. ##### DONNA Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### May 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was really helpful and friendly. The room was very clean. ##### May Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Kimberly 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic staff and so clean! One of the nicest hotels I've ever stayed in! ##### Kimberly Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Charles 2 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel itself and the room were great. Beautiful accommodations and exceptionally clean. Staff were very friendly and helpful. The live music in the Acoustic Lobby was a nice surprise. The only mishap was that we were awoken early by someone attempting to enter our room. Luckily, the secure bar was in tact. The front desk was contacted and we were asked if we wanted to head of security to come. Unfortunately, who whoever it was had already left. The housekeeping manager called later and indicated it was a housekeeping staff. They were very apologetic. Otherwise, a beautiful place to stay and would have been an "EXCELLENT" rating if not for the attempted entrance into our room. ##### Charles Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Seungil 4 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good place ##### Seungil Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Chris 28 Nov 2025 Liked: Cleanliness, amenities Great place to stay.. Super clean. Lots of thing on the premise to eat and do. Really nice employees. Fire pits outside to sit at after hours. ##### Chris Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Riley 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Our room was very clean and we enjoyed our view. I wish the bathroom had a fan in it to use while showering. I loved the trolley services to take you to the park, i wish they offered the services to Dolly’s stampede as well. Also loved the hot tub and pool. ##### Riley Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Maren 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall nice hotel, pretty clean and trolley is convenient to get to and from Dollywood. ##### Maren Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### James 10 Oct 2025 Liked: Property conditions & facilities Amazing place to stay. Beautiful, friendly and comfortable. Highly recommend ##### James Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Karen 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort If you plan to go to Dollywood this is the place to stay! Shuttle to and from the park is so convenient! Everyone in your party receives a time saver pass which is a big perk when the park is crowded. Well worth the price of the room! ##### Karen Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Audrey 20 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities We have stayed at both Dollywood resorts and my husband and son prefer this one. It is a Beautiful mountain resort. The rooms are beautiful. Lots ##### Audrey Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Leisa 18 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great amenities and friendly staff! Would definitely stay there again! ##### Leisa Stayed 3 nights in Jun 2025 Verified ### 6/10 Okay #### Crystal 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Ticketing/Janitorial/Restaurant/Overnight/Activities/Select few daytime staff were courteous, professional, knowledgeable, honest & hospitable. I would not recommend more than a 4 night stay nor expect compensation for inconveniences on hotels behalf. ##### Crystal Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Theresa 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, amazing staff, nice rooms. ##### Theresa Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Patricia 18 Sept 2025 Liked: Amenities We liked the ease of the trolley shuttle to and from the theme park. The resort has a real family feel, with something for all ages to enjoy. We hope to return one day. ##### Patricia Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Lisa 19 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean and nice. I did not eat in the dining room but had on the go snacks. Property is beautiful and very tranquil. Staff was amazing. I loved the Starbucks coffee too. ##### Lisa Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Brigette 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect place to stay if you're going to Dollywood and doing other tourist activities ##### Brigette Stayed 4 nights in Apr 2025 ---