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HeartSong Lodge & Resort

3.5 star property
Hotel connected to the convention centre in Pigeon Forge with free parking

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Front of property
Exterior detail
Children’s activities
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is £199
includes taxes & fees
4 Sept - 5 Sept

Room options

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hairdryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Day bed
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
Cable channels
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | 1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hairdryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Day bed
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hairdryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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About the area

Located in Pigeon Forge, HeartSong Lodge & Resort is connected to the convention centre. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Dollywood's Splash Country and Dollywood. Wilderness at the Smokies and Ripley's Aquarium of the Smokies are not to be missed.
Visit our Pigeon Forge travel guideOpens in a new window
Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863

What's nearby

  • Dollywood's Splash Country - 14 min walk - 0.8 miles
  • Dollywood - 6 min drive - 1.7 miles
  • LeConte Center at Pigeon Forge - 7 min drive - 3.6 miles
  • Island at Pigeon Forge - 8 min drive - 4.2 miles
  • Titanic Museum - 10 min drive - 4.0 miles

Getting around

  • Alcoa - Knoxville Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • Old Mill Restaurant
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • Aunt Granny's
  • Sweet Shoppe Candy Kitchen

About this property

HeartSong Lodge & Resort

Hotel near Dollywood's Splash Country
Located close to Dollywood and LeConte Center at Pigeon Forge, HeartSong Lodge & Resort provides a poolside bar, shopping on-site and a firepit. For some rest and relaxation, visit the hot tub. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and a lifeguard on site
  • Free self-parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), outdoor furniture and a banquet hall
  • A water dispenser, luggage storage and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 302 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 50-inch Smart TVs with premium channels
  • Free tea bags/instant coffee, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from April to September

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Does HeartSong Lodge & Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at HeartSong Lodge & Resort?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at HeartSong Lodge & Resort on 4 Sept 2025 start from £199.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HeartSong Lodge & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at HeartSong Lodge & Resort?

Self-parking is free at this property.

What time is check-in at HeartSong Lodge & Resort?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at HeartSong Lodge & Resort?

Checkout is at 11:00 AM.

Where is HeartSong Lodge & Resort located?

Situated in Pigeon Forge, this hotel is 1.1 mi (1.8 km) from Dollywood's Splash Country and 2.8 mi (4.5 km) from Dollywood. Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge are also within 6 mi (10 km).

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HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 218 out of 242 reviews
Rating 8 - Good. 17 out of 242 reviews
Rating 6 - Okay. 4 out of 242 reviews
Rating 4 - Poor. 1 out of 242 reviews
Rating 2 - Terrible. 2 out of 242 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable place to stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Amenities
Loved the live music!
Stayed 1 night in Aug 2025

10/10 Excellent

Leisa

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities and friendly staff! Would definitely stay there again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, peaceful, well kept facility, friendliest staff and can’t wait to come back next year!
Beautiful view outside the main entrance to the resort.
The Queen of the Smokies herself, Dolly!
Massive window in the lobby looking out to the pool and fire pits in the back.
Check in parking lot.
Stayed 4 nights in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Would definitely stay at again
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
fantastic place to stay and feel at home
Stayed 2 nights in May 2025

10/10 Excellent

Mary

The flowers were beautiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful place and the pool was amazing. Not deep enough for older kids but 9 and under it works perfectly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brigette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you're going to Dollywood and doing other tourist activities
Stayed 4 nights in Apr 2025

10/10 Excellent

Tiffany Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! I only wish the beds were more comfortable, but this place was amazing! Quiet and convenient. Definitely would highly recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Channel

Beautiful property, clean, and great customer service.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outstanding , staff great and really catered to your needs
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Amenities
Great staff and beautiful accommodations! My child loved the bunk room!
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca Paulk

Liked: Amenities, property conditions & facilities
The property was beautiful. Wonderful pool and outdoor area, spacious lodge lounge, beautiful decor, helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great amenities!
Stayed 1 night in Mar 2025

10/10 Excellent

Merri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, staff is welcoming. It was very clean and cozy. Had many activities to keep us busy
Stayed 3 nights in May 2025

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice in every way! Excellent place!
Stayed 2 nights in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in May 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It’s was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice spot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay for our conference.
Stayed 2 nights in Feb 2025