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We really enjoyed our stay with a newborn child. Bet and Poppy were very courteous, Zoe in reception was also amazing. We felt extremely welcomed so thank you. The breakfast was just sublime. Just a few bits of other feedback. The ventilation in the bathroom is quite poor, the bed mattress was also uneven making sleeping uncomfortable. Overall, we will come back again and stay.

This is a chic and stylish historic hotel with an unbeatable view of Wells and wonderful dining room. This is the only place I would consider staying in Wells.

Lovely clean room with four poster bed, great breakfast to set you up for the day. Friendly staff & not forgetting snowball the resident cat who sits on the reception desk waiting to greet you. The patio garden opposite is a fantastic place to sit at the end of the day with a drink looking across to a floodlit Wells Cathederal. Hotel is situated just around the corner from the market place. Ample parking at the rear of the hotel.

Amazing hotel and spa and have been a number of times. Stayed for two nights and had an amazing spa day with two treatments. Decided to upgrade to a superior garden twin room which was adequate but if I was being extra picky there are a couple of observations that would have improved the room itself. There was no safe or full length mirror and the wardrobe and draw space were tiny also there was nowhere to sit in front of a mirror to apply makeup and dry our hair. I want to emphasise non of this...

Lovely period hotel. Bar serving lots of craft ales and offer delicious fresh meals, our evening meal and breakfast were amazing! Friendly staff that couldn’t do enough for us, we felt very welcome. Room was spotless and bed was so comfortable we will definitely be returning. Visited the Saturday market just at the end of the street & cathedral opposite the hotel, perfect spot to explore. My only criticism was hotel has no parking, but we managed to park next to cathedral on Cathedral Green,...

Nice size property. Missing the more luxury/comfort items. Garden furniture ok not as images. Has a comfy dining table. Balcony furniture present but not suitable for the area. High stools and table not appropriate needs more relaxing items to make area useful otherwise it was good for drying clothes. Area is central and easy for amenities, cafes, beach, shops etc all easy to walk to. Noisy as near heliport and some days this is busy from early morning till after 10 at night. Not overly...