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"Staff was great the room was nice and clean"

"Happy with everything "

"The most immaculately clean dog friendly hotel room I have ever visited. Absolute bonus having the complimentary spa use, the pool was lovely and warm and the jacuzzi was a dream. The food from the bar was delicious with many gluten free options. Tasha served us our food and she was a star so helpful and friendly. The only suggestion I could give to improve is modernising the hallways a little and improving the appearance of the room windows from the outside as they looked a little underwhelming on first arrival, however these are just superficial things as they were perfectly clean and everywhere else looked beautiful!"

"Unfortunately my experience in room 414 last night was not good, there was an annoing continuous sound all night up above the room( not the air conditioning unit ss this was off) also the bed was unsteady. Each time my husband or i moved it disturbed the other person. This resulted in myself not having a good nights rest . Shame as all previous visits to the Grosvenor have been amazing ."

"The food was awful!.. and very over priced. Would not stay there again. Hotel very very overpriced!. "

"Great"

"Spa access was not included. The rooms and hotel were very well worn, poorly kept. Lots of cleanliness issues, if you stand near reception you can hear the constant complaints including someone finding dirty underwear in their room! "

"Lovely hotel in a great location. Easy access to the train station and a 5-10 minute walk to the town centre. Nice twin room and good breakfast options. Staff all friendly. The only downside is parking next to the hotel is convenient but very expensive."

"Main building, lovely and as expected, however when checking in, they moved us to a room at the rear, quite modern and average at best"