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"Great service"

"I am hesitant to review this hotel, which is marketed as a 4 to 5-star establishment, as it falls short of those expectations. Upon our late evening arrival, there was no assistance with our luggage, nor was there anyone available to guide us to the reception. This was my first visit to this particular hotel in Singapore. However, we had access to the Premier Lounge, where the staff were exceptionally attentive and helpful. I cannot commend them enough and would certainly give them a positive review. Our room was unremarkable, akin to what one might expect in a 3 to 4-star hotel. While it was maintained very clean, the bathrooms were outdated and lacked a bidet. My wife, being from Asia, is accustomed to such amenities, especially in a 4 or 5-star hotel in the region."

"Bathroom was cramped, esp shower"

"I didnt go for breakfast here but im so thankful for all employees here that make me feel safe, guarded, and they always smile and helpful. Rooms i stayed also very much clean and comfortable, it feels like home"

"It is excellent experience to live here, great hotel and helpful staff."

"Great views, the staff spoke well and were very helpful, Breakfast was very nice and a great way to start the day. Restaurants and bars had great service and excellent food and drink."

"Highly recommend "

"Very pleasant and efficient "

"lobby was lovely for sitting and reading w coffee"