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Reviews of Hotel City Park

4 out of 5
Hotel City Park
KP Block, Pitam Pura, West Delhi, New Delhi, Delhi N.C.R

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 72 reviews" "
Rating 8 - Good. 24 out of 72 reviews" "
Rating 6 - Okay. 18 out of 72 reviews" "
Rating 4 - Poor. 8 out of 72 reviews" "
Rating 2 - Terrible. 6 out of 72 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ambrish

Business traveller
Liked: Staff & service
this hotel is good if you want to travel to panjab
hotel approach and area is very bad. pool & gym was not functional.
Stayed 2 nights in Jul 2023

6/10 Okay

SP

Stayed 1 night in Jan 2023

6/10 Okay

REENA

8/10 Good

Naveen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price, But not a 4 star Feel Hotel.
Stayed 1 night in Nov 2022

8/10 Good

Surinder

Stayed 1 night in Jul 2022

8/10 Good

Ajay

Stayed 1 night in Jun 2022

4/10 Poor

Siddharth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Got food poisoning due to their breakfast buffet. Terrible experience with the food there. They should look at their hygiene standards.
Stayed 1 night in May 2022

8/10 Good

SUBHASH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad
Stayed 1 night in Nov 2021

8/10 Good

Sailesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Do not depend on the Free Wi-Fi from hotel. Pros: * Clean property * Round the clock room service * Nice restaurants * Great staff. I can't thank the staff enough Cons: * The Wi-Fi is terrible. You have to get a password every 12 hours or so. It keeps expiring in the most inopportune of moments. You get about 1.5mbps down and 0.6mbps uplink. You can't really do video conference or Netflix on this connection. * It's noisy in the night. You hear cars trying to back up and what sounded like 100 dogs fighting multiple times every night
Stayed 6 nights in Nov 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, staff excellent they go the extra mile. Rooms ok everything you need was there. Food excellent
Stayed 3 nights in Oct 2019
Response from Geeta Negi on 9 Nov 2019
Dear Guest, Greetings from City Park Hotel, Pitampura, New Delhi. Thank you for choosing to stay with us and sharing your feedback. We are delighted to know that you enjoyed your stay and our staff service. We look forward to having you over again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Room and Lobby staff were good. Availability of transport around the hotel was a big problem.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff assigned for check in was inexperienced and doesn’t know how to find the booking confirmation in their system.
Stayed 2 nights in Jan 2019

8/10 Good

Bruno

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2018

4/10 Poor

Raj, Dallas, Texas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad front desk staff
No sense of customer service. If you book through Expedia they hate it and treat you as if you are staying for free.
Stayed 4 nights in Jul 2018

8/10 Good

Manik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Good Hotel in the heart of North Delhi
It was an above average experience, I would have rated it excellent only if the service quality was a bit better.
Stayed 1 night in Dec 2017

10/10 Excellent

ashok , mumbai

Liked: Staff & service, property conditions & facilities
Very nice stay
Very nice stay gud hotel and food excellent we will tell our friends for this hotel pls look for Hotel Rooms it can be much better
Stayed 2 nights in Oct 2017

6/10 Okay

Sunita

good
good service
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in North West Delhi
It is a nice hotel with good service and attitude. Employees welcome with a smile . Helpful and cooperative.

10/10 Excellent

Sripriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and safe place
Very courteous and helpful staff, clean and comfortable and feel very safe. I'll always come back to this hotel.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Asked for 1 double bed and gave a 2 twin size beds. Worst experience!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sazid, Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic ambience
Enjoying very much

8/10 Good

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Subir

Disliked: Room comfort

10/10 Excellent

Insurance Execu, sharma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel .
My guest stayed at hotel. They were very happy. However there were confusion about the reservation as Expedia did not inform the hotel about the booking. However after intervention of higher management the problem was resolved.

4/10 Poor

anubhav

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Rajiv, Delhi

Disliked: Staff & service, property conditions & facilities, room comfort
They are least interested in Internet booking
I had to stay in this hotel for a marriage function. Lousy room and delayed service.Ac not working inspite of complaints they fixed a pedestal fan. Will never recommend any one.

8/10 Good

Pallavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
not worth the money
rude and obtrusive staff. discourtesy rules.

8/10 Good

Vibhor, san jose, ca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Will Stay again..BUT..!!!
We stayed there for 2 days. First impression, very clean, very professional comfortable hotel. Check in was fast, room was clean in day..but in night..there is a banquet hall which was playing loud music..which was literally really loud...On complaining about it the answer I got was "Music should stop at 1:00AM" So, basically we couldnt sleep till 1 AM. This was story for both days. Next time I go to this hotel, I will make sure that they do NOT give me a room which was towards the banquet hall. Breakfast was phenomenal.

6/10 Okay

SK, India

Liked: Staff & service
Not a business class hotel at all.
Hotel is good for banquettes. In room dining is exorbitantly expensive. Hence, not value for money. Otherwise, hotel staff is pleasing, cooperative and supportive. But they expect tips for everything they do for guests, which is not a good sign for a four star hotel.

10/10 Excellent

anuj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jatin, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
I extended my stay for 5 more days.. But the staff and services were not upto.. Not gentle even !

4/10 Poor

anil, pa usa

Disliked: Property conditions & facilities, room comfort
Who gave them star rating
We stay there before also this time very bad experience there was no proper heating in rooms and the food we eat in the restaurant was terrible and the breakfast was not according to hotel rating

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stuffy and hot
The room was hot and stuffy. There was no thermostat to regulate the room temp. We had to arrange a fan to make the room a bit comfortable to sleep thru the night.

10/10 Excellent

ketan, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Park
The food is extremely expensive. THe hotel is wonderful to stay and staff is really co operative.

6/10 Okay

Purush, Bangalore, India

Best in the locality
Overall pleasant experience. Food is good and the staff is cooperative. Only issue is with the mattress, its too soft and uncomfortable. Cotton mattress are always better. I could not sleep the whole night.

10/10 Excellent

Nischal, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed for 16 nights, Stay was satisfactory. Friendly staff. Good food.

6/10 Okay

FAHEEM, srinagar

Disliked: Staff & service, room comfort
IT WAS OK
I THINK HOTEL RECEPTION STAFF NEED TO BE TRAINED HOW TO BEHAVE WITH GUESTS ,THEY LOOK VERY DISCOURTEOUS.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Unfriendly staff/invisible
Not worth of money. Girl at reception didn't even smile the whole time and had poker face on. TV didn't work. Room was neat and tidy tho. The only good thing I can think of about this hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Hotel is excellent. But in the early morning they switched off the central AC. For people like me coming from Mumbai, it was uncomfortable. They should give a manual override at each hotel room so that the temperature can be controlled at room level.

8/10 Good

Sunny, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all
The room was clean; the only complaint I have is a slightly less taken-care-of carpet in the room. The staff were polite and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Sayak, Rochester, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding and stay
Very nice experience with wedding reception, along with stay. This is my second stay in this hotel. Nice clean rooms, with little balcony as well. Very nice experience overall. Only that a glass of cold milk was Rs 300!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Sahil, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce Hotel
Hotel is very nice for the price, Staff is nice and fast. Great for the price

6/10 Okay

Sagar Arole, Mumbai

Liked: Cleanliness, room comfort
Okay
Overall Okay...lobby could be brightened a bit...staff could do with a smile...