Exterior

Reviews of Apo View Hotel

3.5 out of 5
Apo View Hotel
150 J. Camus Street, Davao, Davao

Reviews

7.4

Good

Rating 10 - Excellent. 116 out of 401 reviews" "
Rating 8 - Good. 133 out of 401 reviews" "
Rating 6 - Okay. 79 out of 401 reviews" "
Rating 4 - Poor. 45 out of 401 reviews" "
Rating 2 - Terrible. 28 out of 401 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mi Vera

Liked: Property conditions & facilities
I was happy
Stayed 1 night in Feb 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024
Response from Leo on 26 Feb 2024
Dear Ms. Vivian,Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel Manager

10/10 Excellent

ruby, Beaverton

Travelled with family, Travelled with partner
The buffet part. Short staff. Nit easy to find seats. Lots of reservation for a small place. Should be that reservation good for until 15 mins if no show open it up to other guests. Food is so so. Repeating. In the Philippines, we have alk kinds of yummi breakfast food. Should have variety and mire healthy choices like vegetables - pinakbet, bisaya otan, etc. note less salt or no salt should be the mind of the chef. Thank you
Stayed 5 nights in Feb 2024

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering how old the hotel is, and the renovations done, most importantly the friendly staff, I would make this my go to hotel each time I visit Davao City.
Stayed 3 nights in Feb 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place
Response from Leo on 21 Feb 2024
Dear Mr. Randy,Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel Manager

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jan 2024
Response from Leo on 12 Feb 2024
Dear Mr.Daniel,Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel Manager

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing and the staff was incredible! Very grateful for an amazing stay!
Stayed 7 nights in Jan 2024
Response from Leo on 8 Feb 2024
Dear Mr. Jon,Thank you for the compliment and rest assured that we will continue to provide you with good quality products and services.Best Regards,Hotel Manager

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was always friendly, had a smile on their faces and willing to help.
Stayed 2 nights in Feb 2024
Response from Leo on 6 Feb 2024
Dear Mr. Randy,Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel Manager

8/10 Good

Robert, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t know why this hotel doesn’t get better reviews. Yes, it’s older and yes, the rooms might smell a little bit but it’s a nice classical hotel with a good breakfast, Great location and big rooms.
Stayed 1 night in Jan 2024
Response from Leah on 24 Jan 2024
Dear Mr. Robert,Thank you for the compliment and rest assured that we will continue to provide you with good quality products and services.Best Regards,Hotel Manager

8/10 Good

Ana Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Randy

Stayed 4 nights in Dec 2023
Response from Leah on 31 Jan 2024
Dear Mr. Randy,Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel Manager

6/10 Okay

Paul

Travelled with group
Disliked: Staff & service
Management was incompetent. It took Three to 4 Phone calls to get a response. The front desk said they had no knowledge or time to avoid dining options.
Stayed 4 nights in Dec 2023
Response from leo on 2 Jan 2024
Dear Paul, Thank you for your candid feedback. I am very sorry to hear that your stay at Hotel was not up to par. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you.Sincerely,Hotel Manager

10/10 Excellent

Petra Zita

Liked: Staff & service, amenities, property conditions & facilities
Like home. Sure need updating. Very kind n helpful staff...room seevice..dining. .reception..securit..
Stayed 1 night in Nov 2023
Response from nil on 9 Dec 2023
Dear Ms. Petra,Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel Manager

8/10 Good

neal

Travelled with family and small children
Liked: Cleanliness
Overall our stay was pretty good. My only complaint is that the Internet is VERY Poor to Non existing in the room (4th Floor) So to get anything done on the internet required sitting in the lobby or coffee shop. On a good note the coffee shop was pretty comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aamyr

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to visit again
Stayed 1 night in Nov 2023
Response from Leah on 21 Nov 2023
Dear Mr. Aamyr,Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel Manager

10/10 Excellent

Francisco

Stayed 4 nights in Nov 2023
Response from Leah on 14 Dec 2023
Dear Mr.Francisco,Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel Manager

8/10 Good

Mark

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Federico

Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Manager on 27 Jun 2023
Dear Ms. Rosemarie ,Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,

6/10 Okay

Ramon

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It’s an older hotel, it’s understood but the safe was not working and no hot water. Supervisors were informed on both and promised to fix. Four nights there and never saw them. Breakfast buffet food was ok but food was not replaced when they run out. It was a constant battle trying to get them to bring fresh dishes. Took 25 minutes to get bacon after it ran out. Don’t go to breakfast after 9am, you’ll only get the leftovers! It seemed the working staff was trying but the kitchen personnel were not. I put this on supervision/management, not the employees. It is management job to insure coordination between employees.
Stayed 4 nights in Jun 2023
Response from Hotel Manager on 27 Jun 2023
Dear Mr. Ramon, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been dealt with accordingly. We do hope you give us another chance as we will definitely improve our services.Sincerely,

6/10 Okay

Eduardo

Stayed 1 night in Jun 2023
Response from leah on 14 Jun 2023
Dear Eduardo, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been dealt with accordingly. We do hope you give us another chance as we will definitely improve our services.Sincerely,Hotel Manager

10/10 Excellent

Alianna Kristine

Stayed 1 night in May 2023
Response from Hotel Manager on 1 Jun 2023
Dear Ms. Allanah,Thank you for giving us a perfect rating . I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
I smell bad inside the room
Stayed 5 nights in May 2023
Response from Eli on 20 May 2023
Dear Jane, I sincerely apologize for the inconvenience, we'll check on this immediately. Hoping that you will check in again at our hotel and I will guarantee that we would have improved our facilities on your next visit.Thank you.Best Regards

4/10 Poor

William

Stayed 1 night in Mar 2023

10/10 Excellent

Luis

Stayed 1 night in Mar 2023
Response from leah on 3 Jul 2023
Dear Mr. Luis,Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel Manager

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from leah on 3 Jul 2023
Dear Mr. Richard, I appreciate your positive feedback. We do take pride in catering to our guests' needs the best way we can. Hope to see you again soon!Sincerely,Hotel Manager

6/10 Okay

peter

Travelled with family
Liked: Cleanliness
The property is admittedly under rennovation. The breakfast buffet was open at 6 but not fully set uo. By 7 it was better. When i asked for simple things like refill of empty pans, butter, syrup, jam, coffee, egg station...just shoulder shrugs from most of the staff.seems key people di not show up on time perhaps
Stayed 1 night in Feb 2023

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.

10/10 Excellent

Jay

Stayed 1 night in Jan 2023

4/10 Poor

Victoria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Timothy

Stayed 2 nights in Sep 2022

4/10 Poor

nona

Stayed 1 night in Feb 2022

6/10 Okay

Hazel Ann

Liked: Cleanliness
The room is ok.But the “bathroom” is worst. The “hot & cold” shower is NOT working and “Shower” knob control is NOT functioning well..You have to keep holding with your other hand the “Knob control” so the water will keep flowing from the shower (On top) , otherwise it will transfer to the “Faucet” in the bath tub😞😞..
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Water heater is not functioning.they won’t treat you good if you booked online
Stayed 1 night in Dec 2021

2/10 Terrible

Harsha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so bad... no AC no hot water basic.. bad choice
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Need more proper cleaning on room. Vacuum and disinfect
Stayed 2 nights in Mar 2020
Response from Leah Adolfo on 17 Mar 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well. I have noted the observation you made. Rest assured that improvements will be made to maintain our standards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and location is convinient and quite. Not enough equipment i.e iron, cork remover, ice bucket, and room service not good.
Stayed 1 night in Mar 2020
Response from Leah Adolfo on 13 Mar 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well. I have noted the observation you made. Rest assured that improvements will be made to maintain our standards

8/10 Good

Benjamin

Liked: Staff & service
We'll visit again
We stayed here last year and again last week and we'll probably stay there again in future. The rooms are comfortable, but could be cleaner. The bathrooms are functional, but are due for a refresh. One feature we really enjoy is the breakfast. Rudy is TOP NOTCH with customer service. I think he's dining manager.
Stayed 3 nights in Feb 2020
Response from Leah Adolfo on 12 Mar 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well.

6/10 Okay

GERALDINE

Stayed 1 night in Mar 2020
Response from Leah Adolfo on 9 Mar 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well. Rest assured that improvements will be made to maintain our standards.

2/10 Terrible

N, GC

Disliked: Cleanliness
Nothing Room not clean Wf hit & miss TV not good Bed hard as rock Shower Most time Cold water The buffet cold most time
Stayed 21 nights in Feb 2020
Response from Leah Adolfo on 9 Mar 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well. Rest assured that improvements will be made to maintain our standards.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2018
Response from Leah Adolfo on 26 Feb 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well. Rest assured that improvements will be made to maintain our standards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have rated it higher but had know hand towels
Stayed 1 night in Feb 2020
Response from Leah Adolfo on 20 Feb 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well. Rest assured that improvements will be made to maintain our standards.

10/10 Excellent

GB, California

Travelled with family
Liked: Staff & service
Would love to see better internet access. Hot water took a long time to get into our room.
Stayed 3 nights in Feb 2020
Response from Leah Adolfo on 7 Feb 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well. Rest assured that improvements will be made to maintain our standards.

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & Caring
Thanks to all friendly staff who are very caring. Keep doing it!
Stayed 3 nights in Jan 2020
Response from Leah Adolfo on 27 Jan 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well.

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness
Excellent Services (Facilities and Staffs as well as the food during breakfast)
Stayed 1 night in Jan 2020
Response from Leah Adolfo on 24 Jan 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well.

6/10 Okay

UStraveler

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location is good, but the property is old and runned down and is in need of a serious makeover. The service workers were always pleasant and attentive and felt the staff deserved a higher rating. However, the services are also tired and not up to expectations of western standards. Breakfast items were not replenished often, Room service was very slow and food arrived cold. No iron in the building, over priced laundry, no currency exchange, ran out of toilet paper in 1/2 a day, no hairdryer in the room had to call twice over 40 minutes to get one, etc. We wanted a step up downtown, but didn’t want to Pay up for Marco Polo. Stayed at The Pinnacle in the past and found it to be a better value for the overall experience.
Stayed 2 nights in Jan 2020
Response from Leah Adolfo on 22 Jan 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well. Rest assured that improvements will be made to maintain our standards.

8/10 Good

ET, Metro Manila

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The breakfast buffet offerings were good. The staffs were nice and courteous. However, there were bed bugs in my bed and had an allergic reaction to it. :(
Stayed 2 nights in Jan 2020
Response from Leah Adolfo on 17 Jan 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well. Rest assured that improvements will be made to maintain our standards.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities
La Parilla was a BIG disappointment!!! The food was extremely bad! It was an embarrassment specially that i had guests for dinner. That it was super-expensive did not help either! I am willing to pay the price IF only the quality of the food was worth it. Also, housekeeping was not keen on cleaning our room and replenishing its content. I also had to ask for furnitures (chairs and tables) coz the room had none.
Stayed 2 nights in Jan 2020
Response from Leah Adolfo on 13 Jan 2020
Good day! La Parilla is in Waterfront Insular Hotel. Thank you!

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020
Response from Leah Adolfo on 13 Jan 2020
Thank you very much for taking the time to share your feedback with us. We are pleased to know that our service were to your satisfaction and our team served you well. Rest assured that improvements will be made to maintain our standards.