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Lovely quirky hotel, staff were helpful and all our rooms had the most amazing views over Cusco - highly recommended!

clean hotel and great rooms, modern with a nice bathroom and powerful shower. Really friendly staff and the price includes free airport pick up (or in our case they did a drop off instead). Breakfast was ok, slightly small selection but still fresh breads, eggs and tea/coffee. Would recommend, it’s a little away from the main plaza but it’s surrounded but shops and restaurants when walking to the square so a better area than the square I think

Close to all the amenities & walking distance to the main PLAZA DE ARMAS.. beautiful boutique hotel, with colonial style architecture, lovely rooms, but the main thing about this hotel, is the people who work there, the best customer service, they make you feel at home, nothing is to much, even when airline lost our luggage, big problems with flights..etc.. they went extra mile for us, translated everything from Spanish to English for us, solve the problems that we had, specially need to...

What a lovely hotel in a great location. All the sights are within minutes to walk. Plenty of cafes, bars and restaurants around the hotel. Would definitely stay again. The only negative was being charged a destination fee on checking out. What is a destination fee and why?

I have stayed at many hotels around the world and this has been the best experience I have ever received in term of service and attentiveness of the staff I would have no hesitation in recommending this hotel

The staff were incredibly friendly and really went out of their way to make me feel welcome. The hotel itself is a beautifully restored building with a quaint courtyard. The location couldn’t be better, as it is situated on a stunning square, which is a very short walk to the bustling main square in Cusco. The rooms were a nice mix of contemporary and traditional. Would definitely recommend.

Wonderful oasis in the middle of Cusco. The best hotel we stayed at in our recent trip to South America.

We stayed 3 times in this hotel and had a lovely experience. Staff are friendly and the breakfast is great. Rooms are simple but comfortable and quiet. Location in San Blas is perfect.

At every central area , clean and friendly staff

We absolutely loved our stay at Novotel Cusco! Our room was spacious, spotless and beautifully maintained, with all the communal areas smelling fresh and inviting. The grounds were lovely, and we particularly enjoyed having the spa on site. A great location within walking distance of the centre, with a lovely touch of luxury. Would 100% recommend!

Beautiful courtyard, large room full of complimentary drinks and snacks, comfy bed in a great location- easy to walk everywhere and no steep hill! Small bathroom but that didn’t bother us. Staff were super friendly and even offered to pack us breakfast for early morning excursions.

Excellent, Quiet and tranquil location setback from the crowds and traffic noise yet minutes walk to the historic centre of Plaza de Armas with its alpaca shops and eateries Very spacious, clean and comfortable beds with wall mounted hot water radiators as a bonus- a rarity in Peru Cooked to order breakfast a treat instead of the usual buffet style offerings in most hotels Staff are attentive, charming, go out of their way to assist and recommend, always on hand to offer suggestions Highly...

Great place, central and quiet.

I stayed here on my way to Machu Picchu and again on my way back to Lima. The reception staff were pleasant, courteous and professional. The concierge helped me locate a shop, in Cusco, selling football (soccer) shirts. The luggage that I left for storage while I was at Machu Picchu was already waiting for me in my room when I returned.

Comfortable hotel in a good location - quiet but still close to centre and San Blas. Helpful staff.

Well located. Very clean and with great staff. Great value for money.

Beautiful hotel with excellent service. great location too.