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"Very friendly staff, always welcoming"

"Tony was wonderful. As manager he was able to fix small and large situations. He is friendly, professional, knowledgeable and respected by his staff, which says a lot. They look up to him. I didn't say anything but the Belfast Hilton mattresses are a big problem for those who keep their weight in check. It isn't noticeable when looking at them but I, at 103 lbs was sleeping in a trench. On the ship, I was able to get the mattress changed as I was sleeping in an uncomfortable long hollowed out area because of too many obese and very overweight people using the mattress before me. It was the same with the Belfast mattress. There was a 5" difference, my hand with spread fingers, between my sleeping trench and the center part of the mattress. The edges become broken down too. Just a suggestion. Tony would have fixed it I know but I just did not want to bother this hard-working guy who'd already changed my room while dealing with 400 visiting priests. "

"Quiet area good location fabulous food and breakfast staff fabulous attentive and extremely helpful room clean and bed very comfortabke "

"Great location and rooms were large and well kept"

"Felt so welcomed from start to finish be back again soon "

"Great location within walking distance of many historical pubs. Belfast has become a place worth the visit. Not too bad for parking considering it is the city centre. Clean rooms. Wonderful, very helpful staff. 😊👍"