"The staff were all polite and helpful, although some seemed a little inexperienced.
We ate in the restaurant one night, the food was well presented, but the pork belly was over cooked and the chips were over salted.
We also asked for the coffee tray to be cleaned & refreshed. Someone had come in, left a large bag of tea/coffee sachets in the room, but not cleaned the cups & tray - I assume they got distracted & didn't finish the job."
"The staff were friendly but were unable to change my room which was not ideal. I was given a disabled room- the fittings were heavily rusted, the shower flooded the entire bathroom and the sink was badly chipped. A deep clean of the room is also required"