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The Maids Head Hotel

Photo gallery for The Maids Head Hotel

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Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk

Overview of The Maids Head Hotel

The Maids Head Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Tombland, Norwich, England, NR3 1LB

Explore the area

  • Popular LocationDragon Hall9 min walk
  • Popular LocationThe Forum11 min walk
  • Popular LocationCarrow Road19 min walk
  • AirportNorwich (NWI-Norwich Intl.)15 min drive

Choose dates to view prices

About this area

Norwich

Located in Norwich, The Maids Head Hotel is in the city centre and near the airport. Elm Hill and Norwich Cathedral are notable landmarks, and the area's natural beauty can be seen at Norwich Riverside Walk and Earlham Park. Looking to enjoy an event or a match while in town? See what's going on at Carrow Road. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Elm Hill - 1 min walk
  • Norwich Cathedral - 1 min walk
  • Dragon Hall - 9 min walk
  • The Forum - 11 min walk
  • Carrow Road - 19 min walk

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • WinePress at Wensum — 1 min walk
  • Zizzi - 2 min walk
  • Mr Postles Apothecary - 2 min walk
  • Revolución de Cuba - 3 min walk
  • Bar 11 - 3 min walk

About this property

The Maids Head Hotel

4-star Norwich hotel in Norwich City Center, near Elm Hill
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and dry cleaning are on-site. All 84 individually decorated rooms feature free WiFi and iPads. For a bit of entertainment, guests will find plasma TVs with satellite channels, and other amenities include 24-hour room service and premium bedding.
The Maids Head Hotel offers 84 forms of accommodation with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 14.00 for adults and GBP 7.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • iPad
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night.
Cots (infant beds) are available for GBP 10 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.00 for adults and GBP 7.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 503 out of 961 reviews
5 - Excellent 52%
Rating 4 - Good. 353 out of 961 reviews
4 - Good 37%
Rating 3 - Okay. 72 out of 961 reviews
3 - Okay 7%
Rating 2 - Poor. 24 out of 961 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 961 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building with some wonderful old features.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Old with character but very clean.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
History
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights and was really impressed. Our room had been fully cleaned and then sealed until we arrived. Arrived well before check in time but was allowed to leave car in car park while we explored city. All the staff were very friendly, polite, efficient and helpful. Felt very Covid safe. Lovely old building with great character, and the location was perfect for exploring the city.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020