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Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk

Guest reviews

4.4 out of 5 Excellent
898 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Restaurant
Breakfast Available
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationElm Hill1 min walk
Popular LocationNorwich Cathedral1 min walk
Popular LocationTombland2 min walk
AirportNorwich (NWI-Norwich Intl.)18 min drive

Choose dates to view prices

  • Executive Double or Twin Room

    4.7/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsExecutive Double or Twin Room
  • Standard Double Room

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room
  • Suite

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuite
  • Single Room

    4.2/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room

About this area

Norwich

Located in Norwich, The Maids Head Hotel is in the city centre and near the airport. Elm Hill and Norwich Cathedral are notable landmarks, and the area's natural beauty can be seen at Norwich Riverside Walk and Earlham Park. Looking to enjoy an event or a match while in town? See what's going on at Carrow Road. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Visit our Norwich travel guide
Map
Popular Location

What's nearby

  • Elm Hill - 1 min walk
  • Norwich Cathedral - 1 min walk
  • Tombland - 2 min walk
  • Magdalen Street - 3 min walk
  • Norwich Playhouse - 6 min walk

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • WinePress at Wensum — 1 min walk
  • The Glasshouse - 1 min walk
  • Olive's - 1 min walk
  • The Lawyer - 2 min walk
  • The Ribs Of Beef - 2 min walk

About this property

The Maids Head Hotel

4-star hotel near Elm Hill
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and dry cleaning are on-site. All 84 individually decorated rooms feature free WiFi and iPads. For a bit of entertainment, plasma TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
The Maids Head Hotel offers 84 forms of accommodation with iPads and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • Electric car charging station

Food and drink

  • Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 12.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • iPad
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in between 3:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night.
Cots (infant beds) are available for GBP 10 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast and through room service

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maids Head Hotel Norwich
Maids Head Hotel
Maids Head Norwich
Maids Head
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Can I cancel my reservation for free at The Maids Head Hotel and receive a full refund?
Yes, The Maids Head Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Maids Head Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Maids Head Hotel?
As of 14 Aug 2020, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on 16 Aug 2020 start from £105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at The Maids Head Hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this hotel located?
Located in the heart of Norwich, this hotel is steps away from Elm Hill and Norwich Cathedral. Norwich Castle and The Forum are also within 15 minutes. Norwich Station is 11 minutes by foot.

Guest reviews

Overall score and ratings for The Maids Head Hotel

4.4
Excellent
898 reviews
5 - Excellent
467
4 - Good
334
3 - Okay
70
2 - Mediocre
22
1 - Poor
5
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.2
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities

Very clean. Reception staff friendly and helpful. Very Covid aware . Comfortable bed clean bathroom WiFi slow at times

Stayed 3 nights in Aug 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities

Taking COVID-19 seriously - good safety measures in place.

Stayed 4 nights in Jul 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Under these pandemic circumstances they followed the guidelines & our stay was very good. The staff are lovely and the food excellent. They are running a reduced menu but it was superb. We would recommend the afternoon tea too.

Stayed 1 night in Jul 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are excellent, nothing is too much trouble & Ryan on reception is a friendly & professional individual

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020
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