- Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Reception staff friendly and helpful. Very Covid aware . Comfortable bed clean bathroom WiFi slow at times
Stayed 3 nights in Aug 2020
Photo gallery
Guest reviews
4.4 out of 5 Excellent
898 reviews
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
Free WiFi
Parking included
Restaurant
Breakfast Available
Business Services
Bar
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided
Map
Tombland, Norwich, England
Explore the area
Elm Hill1 min walk
Norwich Cathedral1 min walk
Tombland2 min walk
Norwich (NWI-Norwich Intl.)18 min drive
Choose dates to view prices
Executive Double or Twin Room
Photos of Executive Double or Twin Room
Executive Double or Twin Room
4.7/5 guest room ratingMore detailsRoom amenities
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 Double Bed or 2 Single Beds
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – Plasma TV, satellite channels and iPad
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Iron/ironing board, laptop workspace and phone; rollaway/extra beds and cots/infant beds available on request
Comfort – Daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Double Room
Photos of Standard Double Room
Standard Double Room
4.5/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – Plasma TV, satellite channels and iPad
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Iron/ironing board, laptop workspace and phone
Comfort – Daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite
Photos of Suite
Suite
4.4/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – Plasma TV, satellite channels and iPad
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Iron/ironing board, laptop workspace and phone; rollaway/extra beds and cots/infant beds available on request
Comfort – Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySingle Room
Photos of Single Room
Single Room
4.2/5 guest room ratingMore detailsRoom amenities
- Sleeps 1
- 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
1 Single Bed
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – Plasma TV, satellite channels and iPad
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Iron/ironing board, laptop workspace and phone
Comfort – Daily housekeeping
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Norwich
Located in Norwich, The Maids Head Hotel is in the city centre and near the airport. Elm Hill and Norwich Cathedral are notable landmarks, and the area's natural beauty can be seen at Norwich Riverside Walk and Earlham Park. Looking to enjoy an event or a match while in town? See what's going on at Carrow Road. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Norwich travel guideWhat's nearby
- Elm Hill - 1 min walk
- Norwich Cathedral - 1 min walk
- Tombland - 2 min walk
- Magdalen Street - 3 min walk
- Norwich Playhouse - 6 min walk
Getting around
- Norwich Station - 11 min walk
- Norwich (NWI-Norwich Intl.) - 18 min drive
Restaurants
- WinePress at Wensum — 1 min walk
- The Glasshouse - 1 min walk
- Olive's - 1 min walk
- The Lawyer - 2 min walk
- The Ribs Of Beef - 2 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free uncovered self parking
- Electric car charging station
Food and drink
- Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 12.95 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
Family friendly
- Dry-cleaning service
- Laundry facilities
Conveniences
- Lift
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Porter
- Wedding services
Languages spoken
- English
Business services
- Meeting rooms
- Conference space
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes/curtains
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- iPad
- Plasma TV
- Satellite channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Separate sitting area
Policies
Check-in
Check-in between 3:00 PM and anytime
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 20 per night.
Cots (infant beds) are available for GBP 10 per night
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: GBP 12.95 per person (approximately)
- Crib (infant bed) fee: GBP 10 per night
- Rollaway bed fee: GBP 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast and through room service
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Maids Head Hotel Norwich
Maids Head Hotel
Maids Head Norwich
Maids Head
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich
Frequently asked questions
Guest reviews
Overall score and ratings for The Maids Head Hotel
4.4
Excellent
898 reviews
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.2
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities
Taking COVID-19 seriously - good safety measures in place.
Stayed 4 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under these pandemic circumstances they followed the guidelines & our stay was very good. The staff are lovely and the food excellent. They are running a reduced menu but it was superb. We would recommend the afternoon tea too.
Stayed 1 night in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent, nothing is too much trouble & Ryan on reception is a friendly & professional individual
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020