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"Clean"

"It was an average larger hotel but we felt a bit disappointed by our stay, unlikely to return. The room was next to a dual carriage way and noisy with the cars/smelt of petrol fumes, when requesting a change of room we didn’t get much response. The place was generally a bit run down. The breakfast was ok but limited to traditional cereals and an average cooked breakfast- little choice for vegetarians, continentals or those who wish for more healthy options. "

"Room could have been cleaner "

"Did the job. Given that we were only staying because we were flying early the next morning a good nights sleep was essential. Didn’t get that - the plumbing was banging and gurgling all night. Will we stay again? Probably just because it is so convenient! "

"Awful customer service "

"Good location, friendly staff and good value fot money"

"Lovely modern room good size, staff great, tea/coffee near the lifts on every floor with fresh milk, iron on every floor, breakfast lovely, we had a great stay x"

"Well located hotel in city centre with car park close by"

"Room was excellent very clean and spacious. Day time reception staff and spa staff were a little bit rude"