Find Luxury Hotels in Crawley City Centre, Crawley

"The staff at the Hotel are vey helpful and friendly. "

"Tiny, c"

"Great location; friendly staff. Unfortunately there was a spillage by a little boy on a table nearby and the guy who cleaned it up was really great about it - such a nice, kind guy (sounded like a real salt of the earth Londoner)...a credit to the hotel and an example to all."

"The staff were very friendly and helpful both at check-in and for directions at check out. the rooms are great everything you need they even let me change to a room overlooking the airport which was perfect. Breakfast was tasty but the room service menu is quite restrictive and certain combinations are not possible. The shower was great and having body lotion to hand was very thoughtful. I found the hairdryer difficult to use as it requires you to hold down a button the entire time it is in use this is really awkward when you are trying to style your hair with a brush at the same time and i don’t suppose the person who came up with this idea has ever thought about how it might be used. One other thing was the use of a mattress topper which I didn’t like and the mattress cover and sheet were not big enough to cover it properly"

"Well looked after rooms and very helpful and friendly staff. "

"We had to change rooms due to the poor condition of the bathroom... It really put us off. But thankfully they changed our room immediately"

"Hotel is ok - staff were pleasant and helpful, but the rooms themselves were pretty poor. Size wise, they are great, but cleanliness not amazing, and the bed was incredibly uncomfortable. If premier inn can manage it, I'm a decent bed isn't much to ask considering it's the main part of the room. "

"On arrival we found a vehicle and a van in the blue badge parking bays neither had a badge. It took a while for them to be moved so we could park. We paid for breakfast but on accessing in the morning we were denied by the most cheeky and arrogant member of staff. I spoke to the duty manager and she apologised and eventually sorted access to breakfast. She dealt with the situation in a calm and professional manner unlike the other staff member who still flung her arms about and continued being abusive.. The proffesional manager was really good and actually reimbursed our payment her name was monica cobaru and a credit to the company. Room was clean and location was good bathroom was really clean and bed was extremely comfortable"