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"Queit clean helpful staff"

"From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes."

"The hotel is in a perfect location, really close to the park, river, shops and restaurants. The staff were all very friendly and helpful. The hotel bar was also lovely with an amazing outdoor space and breakfast had a good choice of food and catered well for dietary requirements. The rooms are really nice and comfortable, although the sofa bed was a bit battered. The only real complaint was the noise from the air con unit in the room which was very loud and rattled, but everything else about the hotel was fantastic "

"Good location on the riverfront. Great restaurant and pub associated with the hotel "

"Very good and place . The pub very good Indian and British food . The "

"Overall very impressed with Cotswolds Hotel & Spa. Booked a family room and although it was not made up for 4 people when we arrived, it was quickly resolved. The room was very hot, even with windows open but they had provided a fan. 3 out of four of us paid for breakfast. The fourth person only wanted a filter coffee. Think they could have thrown that in free of charge as 3 were paying full price, but that is only a nice to have."

"We stayed at the Hotel Du Vin on our wedding night. We checked in online which was a very quick and simple process. The staff were extremely friendly and helpful. We had a suitcase which we wanted to take to the hotel prior to checking in. This was absolutely no problem and as our room was ready, we were able to take the case to our room far in advance of normal check in time. When we returned to our room, a bottle of bubbly had been provided which was a lovely touch and gratefully received. Breakfast the next morning was fabulous with an excellent choice on the menu. Again, the staff were very friendly and helpful without being intrusive. We would highly recommend this establishment any time."

"Breakfast buffet style and good selection. Bed very comfortable."

"Nice room. Comfortable bed. Both kettle and coffee maker available with biscuits! Bottled water in fridge. Quiet and great location on main high street. Plenty of parking. Staff polite, friendly and helpful."