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Reviews of Darien Lake Lodge on the Lake

3 out of 5
Darien Lake Lodge on the Lake
9993 Alleghany Rd, Corfu, NY

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 67 reviews" "
Rating 8 - Good. 30 out of 67 reviews" "
Rating 6 - Okay. 11 out of 67 reviews" "
Rating 4 - Poor. 7 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The deal was great. But the room didn't have a microwave which was a bummer because the food was so expensive at the park.
Stayed 2 nights in Oct 2019

10/10 Excellent

Barb, Ancaster, ON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great family weekend. We will be returning in the summer to check out the waterpark. We loved the mazes this year and appreciate all the time and effort put into them.
Stayed 2 nights in Oct 2019

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Lan, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and the service was good. The location of the hotel was great to the park and was very convenient. We will go back.
Stayed 2 nights in Aug 2019

8/10 Good

Tanya

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Housekeeping did not clean our room. Came at 5:30 pm when it was raining and we had nowhere to go. Had just brought food to room to rest dinner. We had been out most of the day and they were cleaning the room across the hall from us when we stopped in briefly in the middle of the day so we expected our room to be cleaned. When we complained at check-out the desk clerk said it was a very busy day yesterday and I was not here.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with awesome people, kids had a blast. I'm they hero
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The service was great - everyone was happy and helpful. The property had a nice feel, but it’s abit aged. Eating arrangements were disappointing... there is no restaurant onsite, just a snack bar that does some breakfast and sandwiches.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the whole experience of the park. One recommendation would be for a sit down restaurant in the hotel.
Stayed 3 nights in Jul 2019

6/10 Okay

Michelle

Disliked: Cleanliness, property conditions & facilities
The trip was ok but had to complain twice to management before things were done and still had to go down and get things they forgot shouldhave a small table to eat at or play cards or do on line work
Stayed 6 nights in Jun 2019

10/10 Excellent

shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Noisy
Paper thin walls let you hear everything going on, even during quiet hours. The plush was the shuttle to and from concert and walking distance to park. The food was expensive and not worth the money, room furniture was very dusty, a positive was they gave us enough towels for the number of patrons.
Stayed 2 nights in Sep 2018

8/10 Good

Denise, Ontario

Liked: Room comfort
Hotel is a little tired but very cozy and comfortable. The atmosphere is very relaxing. A great stay!
Stayed 2 nights in Sep 2018

8/10 Good

Marc, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! Only a short walk to the park which makes it very convenient. Would stay there again for sure.
Stayed 2 nights in Aug 2018

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel needs updating. Rooms are outdated, but functional.
Stayed 2 nights in Aug 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Karen, Mississauga On.Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location , all information is good,nice
Good Hotel, children enjoy the park well, clean hotel
Stayed 2 nights in Jun 2018

10/10 Excellent

Karen, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed ourselves very much and decided to return next year but for a longer stay. I had read some bad reviews prior to going here but I was pleasantly surprised at how nice everything was. I would recommend to friends. And the fishing was great!
Stayed 2 nights in May 2018
Response from Monica McNeill on 9 Jun 2018
Glad you enjoyed your stay Karen! Can't wait to see you again!

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Soccer Tourney get away.
Lodge has cool lobby décor and the area is quiet and is a good place for a short family get away. The rooms were average in cleanliness (I travel a lot, so expectations are high) and the room we had was definitely dated. The couch was tattered and needed replaced. My kids loved it and said the beds were comfy, so overall not a bad stay.
Stayed 1 night in Sep 2017

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
The hotel it's self was vary nice and clean. Only issue we had was getting different information for each worker. For example when I called to book hotel I was told there wasn't going to be a laser light show the night of our stay. When we got there we were told that there was and it starts at 9pm when it actually started at 8pm so we missed it and had to disappointed kids. The website stated check out was at 3pm do to it being the last day while checking in costumer service stated check out was 11am so I had called front desk later that night to ask if we could have an extra hour in the morning and was told check out was at 3pm so staff just needs to be updated on info so customers don't miss things. Other then that the stay was nice rooms were clean and comfortable
Stayed 1 night in Sep 2017

6/10 Okay

Michelle, rochester, ny

Liked: Staff & service
Disliked: Cleanliness
The proximity to the park was great. The room was
Our room was not clean. There were cobwebs everywhere. A huge wet, red stain on the carpet and one of the blankets. 3 towels for 4 people. No washcloths at all. Staff was great though.Housekeeping needs to step up their game. The hotel is also very very outdated considering the cost to stay there. Not many options available for food without leaving the immediate area.
Stayed 1 night in Sep 2017

6/10 Okay

st

Disliked: Staff & service
Room wasn't ready check in time was 3pm very disappointing. Didn't get in till 5
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty bankets and bugs
Something brown on blanket when we got there. Was changed immediately after we requested it. In evening I noticed several mosquitos and nats in room. I called front desh, she said it happens nothing they can do when there is someone in there. A few min later I noticed each corner of the ceiling were covered in the bugs and then noticed some on bedposts. I called from desk back and they sent someone to look. They then came back and helped me move to a different room. The we found out there wasn't free breakfast included. Outside pool area smelled like sewage.was not worth what we paid.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I were quite comfortable in the hotel. We didn't spend much time there as we were at the park most of the time. The room and bathroom was clean and spacious. I just wish the vending machines down the hall were less expensive, but I guess that's to be expected when you're on vacation.
Stayed 2 nights in Aug 2017

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Darien lake NO comparison to Disney like ad says
Bathroom shower too noisy woke everyone or kept them up Sofa bed was horrid actual beds were ok Room was clean but service very slow Buffet breakfast expensive for kids frozen pancakes and French toast sticks scrambled eggs substitute breads bacon with some fruit and pastiries ... Cheaper and better when we went to dennys
Stayed 1 night in Aug 2017

8/10 Good

lor, scotland ontario

Liked: Cleanliness, staff & service, room comfort
Good hotel
Hotel was clean and staff were awesome! All roooms should come with breakfast for the price you are charged. Rooms are small but very clean.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We chose to stay at the Lodge at Darien Lake because we were going to a concert at the amphitheater. I can honestly say, our 16 hours there were close to perfect. Each and every staff person was friendly and helpful. Comfortable & clean. The decor is "Lodge by Cabela's" and you could hear a lot of hallway and outdoor noise in the room. I would attend a concert here anytime and stay on site.
Stayed 1 night in Aug 2017

6/10 Okay

Margaret

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what I expected
The hotel was nice alittle overpriced and I was upset that when I booked the room it was supposed to be for 2 nites and I only got a reservation for one nite ! Very disappointed that there was no gym or hot tub or heated pool !
Stayed 1 night in Aug 2017

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Jared

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice hotel.
Nice hotel but could use new microwaves as the one on 3rd floor didn't spin. Overall a good hotel.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel not alot of dining options in the area but that's what you get irs a campground oriented resort but very spacious and never had to leave park area facility defiantly recommend for a family quick stay
Stayed 1 night in Jul 2017

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the trip
Everything to do with the lodging was excellent. Could use more food options. Rooms were comfy and clean. Staff was excellent and very helpful.
Stayed 1 night in Jul 2017

6/10 Okay

jen, bflo ny

Need shuttle service for after conerts
Went to concert at Darien Lake. Concert ended 11pm & it was raining, the walkway was slippery. Was made to walk more than 1/2 mile around park to get to hotel. Very dim lighting on pathway. The hotel should provide shuttle service for concert goers who are staying at hotel. They made it VERY inconvenient. Espically when it was raining.
Stayed 1 night in Jul 2017

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and just a short pretty walk to the amusement park :)
Stayed 1 night in Jul 2017

6/10 Okay

Might go back

Disliked: Cleanliness, room comfort
Stay for the park not the room or amenities.
Very average room, tiny cramped bathroom. Horrible hard, squeaky bed. Had to rearrange the couch to watch TV. Pool closed at 9:00 PM, too early and no hot tub.
Stayed 2 nights in Jul 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More hype that deserved
Our stay started a little bumpy, we were told that at the reservation time our card didn't go through so technically we don't have any reservation (not that anyone bothered to tell us, and we received our hotels.com confirmation and reminder emails as usual, so how could we think anything was not OK - funny though, the same card they had on file worked just fine when we asked them to try it, I won't go into conspiracy theories here and suggest they needed to give our room to someone else only to give us lame excuses after...) but they promised to fix it. Except they didn't have a pool view room available (we paid extra just for that feature) and the price was slightly higher than when we originally booked it (in January of 2017). In the end, after one hour spent on the phone with a hotels.com agent who contacted the hotel staff, they finally agreed to try and fix their own issue and they provided us with free breakfast vouchers and 10% back on our hotel price, for the different room type (regular vs. pool view) - we didn't check the card statements to make sure the 10% was actually reimbursed, will update this review soon if that doesn't happen. The rest of our stay was uneventful, we had lots of fun and even though the room was not extremely clean (we even found someone else's used bandaid on the floor, not the first thing I am looking to step on when I walk in a hotel room), the pool area was great. To be honest, for the money we paid, we expected maybe a little more.
Stayed 1 night in Jul 2017

8/10 Good

SP, Ontario

Liked: Cleanliness, staff & service
Better then I expected
Was not sure looking at hotel pics but rooms were good size and clean. Could use some better pillows and better refrigerators. Great access to the theme park. Could have more options for food at the hotel or at least a breakfast place as nothing is near by.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Loved our stay at Darien Lake Lodge! We got upgraded to the room with the bunk beds. We were so excited! The kids loved it. We will definitely stay there again and have already recommended it to friends and family!
Stayed 1 night in Jul 2017

4/10 Poor

Robert

Disliked: Staff & service
Lousy
Got there at 1130 and parking lot was empty so hotel had to be too, to be told our room wasn't ready and check back at 3. Checked back at 3 and was told it still wasn't and to come back in an hour. Finally got our rom at 430
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Concert night with friends
Overall we had a blast. I think a complimentary shuttle to and from the show would be awesome and a free breakfast.
Yes, we stayed in the fort room