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"ladies on the front desk were so so helpful and cheery and very pleasant. They deserve a pat on the back!"

"Clean property, amazingly friendly staff (especially Matilda). Loved the ambience, the quality of the food and wines. Only very minor quibble was we were in the eaves which did not give us a lot of headroom when getting into bed. Loved this place and would highly recommend it and would like to return in the future. Thanks for a lovely experience "

"Expedia should be ashamed to charge for accommodation in what was a hostel for vagrants. During the period that access was unavailable to us, a neighbour told us that the Hamilton was used to house council-sent people, and we saw three such unfortunate people waiting to enter. My wife was frightened by the property when access was eventually gained, describing it as being like her idea of a prison, and I found it forbidding and inhospitable. We immediately left the building and luckily were able to book accommodation at Lincoln City Centre Travelodge. We were not surprised when we met another couple we had seen at the Hamilton, in the Travelodge reception, who had like us, sought to stay elsewhere upon seeing the Hamilton. Expedia should refund our wasted payment for the awful Hamilton booking, and pay us compensation for the cost of staying at the Travelodge."

"We arrived at 9pm with a car full of expensive filming equipment, no spaces in the car park. I suggested parking where other cars were parking near the hotel on double yellows but the desk person said this was not allowed and they would be moved on, they weren’t nor were the two non disabled cars in the disabled bays. Parking is very badly managed and desk person totally unhelpful. Feel sorry for any disabled drivers as non of the spaces were being used by blue badge holders"

"Front door was tricky to open. No other issues."

"A great Hotel to stay at old town - Food & Bar excellent rooms well presented"

"Room bedding was excellent towels were also good bedroom was dusty and cobwebs behind the bathroom door I don’t think it had been cleaned for a while. Parking was very good"

"Part of the divan (bed) was broken. So seemed like sleeping at an angle with head below your feet. Solved by turning bed around but didn’t solve the problem of it being broken! Breakfast was good and plentiful. Didn’t eat dinner in hotel so can’t comment. Excellent location right opposite cathedral but be aware the cathedral bells toll every 15 minutes between 7am & 11pm!"

"The code for the wasn’t sent to me, but a phone call fixed that. There are no staff so everything is done by phone or message. Car park is nearby and reasonable. The room was fine with a good shower although it smelt as if someone had been smoking on the landing (not the room) Breakfast is very basic, toast, yoghurt Nescafé and cereals. But that was ok. It’s fine for two nights but I wouldn’t have wanted to stay for a lot longer. Good value overall if basic. "