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"This hotel provides a well planned and executed product for the travelling guest. They ticked our noxes."

"Overall nice"

"Great place over the road from the train station - sky sports included so a bargain"

"Multiple faults located in my room which photographic evidence has been obtained cleaning should have been much better than what I found the room in I had to be moved into another room on another level there was constant knocking and banging from fellow neighbours totally disgusting and disgraceful I will not be booking with you again "

"The gentleman at the front desk, Patrick, was exceptionally helpful. They did their best to help me with my horrible experience with the hotels.com website. I was charged for a night I never wanted and hotels.com refused to refund me. To better understand, when hotels.com does not have availability for the date you want, their program automatically moves your desired date to a time in the future for a day when they do have availability. There is no specific message to let you know they are doing this and why. I will never use hotels.com again. Their on-line agent chat is a huge waste of time where you get routed to different "agents," and then have to explain each time, even after they claim they have read "the notes." I will be booking direct with the Clocktower in the future, or use a competitor."

"Breakfast was lovely, fresh, tasty, and hot, staff were friendly and helpful, the bar staff were very friendly and helpful. "

"I had a twin room which was spacious and clean with a large sized TV. Minor downsides were not all the USB sockets worked, the air-conditioning was on the noisy side but didn't stop me sleeping and some stains on the carpet and a chair make it look dirty but it was in fact very clean."

"Very dated paid a very high rate for the hotel, expected a better quality of hotel for this price point. Room was dusty and I had to take antihistamines because of how dusty it was. Cobwebs on the ceiling, bathroom was dated the hot water tap was so hot it burt my hands. A very bad experience and no acknowledgment of my email to complain"

"No hot water in the bathroom taps during my stay. Managed to have shower 2nd morning, but completely cold water last morning. Had to do a strip wash in cold water. Very poor experience I reported it, and was offered a shower elsewhere, but i needed to get to work."