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"All the staff were friendly and professional. The room was a refurbished one and it was lovely and clean. The pool was fabulous and warm, also there was a nice scent to it. I had a refreshing facial with Amanda, who was excellent and gave me some much-needed advice. The hotel is in need of some renovation, however it looks like that's already in progress. It cant all be done at once, it's not a criticism as I saw on some of the reviews. They are doing their best. On the Sunday night, I didnt enjoy my meal much. The salad wasnt very nice and the flatbread was hard. On the Monday night there was a long wait as hotel very busy, and not enough staff on. Those who were, however, were very friendly and professional. The dessert was a hot one, yet the custard not very warm. On the whole, I loved it. It was quiet and peaceful. I spent some time in the garden. The room and bed were comfy. All areas were tastefully and cosily decorated/furnished. I wanted to stay another night, mainly to enjoy more spa time & peace. But unfortunately I wasnt too well so had to go home. I do hope to return another time though. I was by myself yet I felt properly looked after by all the staff, so i didnt feel alone. A big thanks to everyone and I definitely recommend this place."

"Great customer service and very friendly smile, a nice quiet hotel just of the A 46"

"Perfect stay. Will definitely be using again. Thank you"

"Nice and easy, canal location with nice pub drinks and food "

"Staff friendly efficient,room clean bathroom a plus prefer a soak in a tub .breakfast in restaurant good.we both enjoyed our stay definitely stay again."

"Smart, comfortable clean accommodation. Excellent service in the restaurant. Delicious food in the evening and at breakfast. A welcoming reception."

"What a fantastic time i had in Lincoln and the hotel was the best. Nice spacious clean room and all staff friendly and helpful thankyou. Everything walkable from hotel.Amazing fab time.Thankyou soooo much. Will be back ."

"In Lincoln to visit tourist sites and hotel is fantastic location for visits to the Cathedral and Castle."

"Really great location, and in lovely surroundings. The staff were welcoming and friendly and the room was very clean and a good size. Would definitely recommend and will return in the future."