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"The hotel is great, just think the bar is understaffed and slow service. The hotel would benefit from an experienced bar staff. That said the staff are pleasant they just lack the bar training and experience. "

"Decent hotel for our requirements. "

"Room was nice. Property had all you'd need."

"Staff are so helpful and friendly "

"Premium hotel with good service and facilities. A proper luxury feel."

"Room clean and tidy good breakfast and friendly staff."

"Still a new hotel- very clean. Breakfast was good. Location is excellent and parking is available too. The lifts are abit slow as theres 9 floors but as I was on floor 2 i was more than happy to take the stairs to get my steps in. My kids loves the hotel and the shopping mall is literally opposite the road with every shops you could find. I would recommend it if you plan to go to Leicester. This is my second visit but definitely better this time round."

"Everything about this hotel is perfect, and then taken to another level by the amazing staff. A truly special place to stay."

"Super helpful and polite staff everywhere. Didn’t use the spa facilities but plan on doing so next time we visit and we would definitely go back"