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"The hotel is great, just think the bar is understaffed and slow service. The hotel would benefit from an experienced bar staff. That said the staff are pleasant they just lack the bar training and experience. "

"Decent hotel for our requirements. "

"Room was nice. Property had all you'd need."

"Amazing location, lovely place to stay, but the bath plug didn't work, and then when you go to have a shower or bath, you discover the temperature control is half way between the both of them with a shared control panel. Great idea. Except you have to get out of the bath or shower to change the temperature! Wouldn't put me off staying again and it was a great value stay, but just a silly system trying to be a bit too fancy for it's own food. "

"Staff are so helpful and friendly "

"Premium hotel with good service and facilities. A proper luxury feel."

"Room clean and tidy good breakfast and friendly staff."

"Still a new hotel- very clean. Breakfast was good. Location is excellent and parking is available too. The lifts are abit slow as theres 9 floors but as I was on floor 2 i was more than happy to take the stairs to get my steps in. My kids loves the hotel and the shopping mall is literally opposite the road with every shops you could find. I would recommend it if you plan to go to Leicester. This is my second visit but definitely better this time round."

"Staff was excellent, breakfast was ok, just missed few items, hot tub and spa facilities were excellent, room cleanliness was ok"