"The lift was out of order, and there were a lot of stairs, however, we were assisted with bringing the bags to the room so it was not much of an issue.
The beds and bathroom were clean and to standard, however there was a lot of dust underneath the wardrobe so not the best if you’re allergic.
The staff was nice, and helpful with storage of luggage post-check-out.
The place was under renovation while we stayed there, but it was not noisy.
Would stay here again"
"The lift was out of order, and there were a lot of stairs, however, we were assisted with bringing the bags to the room so it was not much of an issue.
The beds and bathroom were clean and to standard, however there was a lot of dust underneath the wardrobe so not the best if you’re allergic.
The staff was nice, and helpful with storage of luggage post-check-out.
The place was under renovation while we stayed there, but it was not noisy.
Would stay here again"
"Found this place after being stranded at Heathrow and it was so good! The room was comfortable and quiet. The front desk staff were amazing! We really appreciated the assistance with booking a taxi at check out, with the staff member even using his own phone to talk to the driver. We would definitely stay again and recommend it to others!"
"Found this place after being stranded at Heathrow and it was so good! The room was comfortable and quiet. The front desk staff were amazing! We really appreciated the assistance with booking a taxi at check out, with the staff member even using his own phone to talk to the driver. We would definitely stay again and recommend it to others!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I was skeptical as whether to stay here as from the pictures and reviews it seemed the rooms were small. However when arriving, staff were extremely pleasant and supportive. Room had more than enough space, bed felt like a cloud, water pressure was good, tv was a Samsung smart tv, downstairs had a nice coffee bar. In the foyet is a restaurant called feels like June, which is really nice for brunch also. Would definitely recommend and will be staying here again soon!
I was skeptical as whether to stay here as from the pictures and reviews it seemed the rooms were small. However when arriving, staff were extremely pleasant and supportive. Room had more than enough space, bed felt like a cloud, water pressure was good, tv was a Samsung smart tv, downstairs had a nice coffee bar. In the foyet is a restaurant called feels like June, which is really nice for brunch also. Would definitely recommend and will be staying here again soon!
Mohammed
Reviewed November 14, 2026Reviewed November 14, 2026
Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend.
Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend.
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
What a great find! The location could hardly have been better with excellent access to Tubes and buses. The room was ideal for a night or even a few. Extremely comfortable bed that felt like real luxury. The breakfast was excellent and it’s so good to see clear efforts at avoiding food waste and keeping housekeeping to what is needed. Great system to indicate do not disturb. And I’m looking forward to returning for Lobster and Steak. Great variety of shops and restaurants in the immediate...
What a great find! The location could hardly have been better with excellent access to Tubes and buses. The room was ideal for a night or even a few. Extremely comfortable bed that felt like real luxury. The breakfast was excellent and it’s so good to see clear efforts at avoiding food waste and keeping housekeeping to what is needed. Great system to indicate do not disturb. And I’m looking forward to returning for Lobster and Steak. Great variety of shops and restaurants in the immediate...
Karen Marguerite
Reviewed November 14, 2026Reviewed November 14, 2026
We would definitely stay again. Room was very well equipped & spacious.
Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on...
We would definitely stay again. Room was very well equipped & spacious.
Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on...
fiona
Reviewed November 13, 2023Reviewed November 13, 2023
Great location, nice room we had a side view of the docks. The room is a little dated but clean and beds amazing. We had breakfast which was well worth extra money good selection and very tasty.
Great location, nice room we had a side view of the docks. The room is a little dated but clean and beds amazing. We had breakfast which was well worth extra money good selection and very tasty.
D
Reviewed February 20, 2024Reviewed February 20, 2024
From check in to check out the service was excellent. The lady on reception was a little stressed as I think it had been a busy morning. We left our bags as we arrived early. We had booked for 2 nights but under separate bookings. On check in the lady was very helpful and for an additional £10 we were able to keep the same room for both nights. The room is one of the best we’ve stayed in at Malmaison as it was in a quiet area and we didn’t hear anything. Breakfast was lovely with a great choice....
From check in to check out the service was excellent. The lady on reception was a little stressed as I think it had been a busy morning. We left our bags as we arrived early. We had booked for 2 nights but under separate bookings. On check in the lady was very helpful and for an additional £10 we were able to keep the same room for both nights. The room is one of the best we’ve stayed in at Malmaison as it was in a quiet area and we didn’t hear anything. Breakfast was lovely with a great choice....
Kirsty
Reviewed January 29, 2024Reviewed January 29, 2024
We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking.
Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower.
Complimentary bottled water and tea and coffee available with a kettle.
We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking.
Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower.
Complimentary bottled water and tea and coffee available with a kettle.
Flynn
Reviewed December 2, 2024Reviewed December 2, 2024