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"We had a fantastic experience at the Copthorne Merry Hill. Our room was very comfortable with a waterside view and I was delighted to find the en-suite had a bath. The room had Tea and coffee making facilities + biscuits and a fridge containing water and 2 little bars of chocolate; delightful. The staff were really kind, efficient and helpful. Breakfast (buffet style hot and continental) was delicious with continual restocking by staff. We sat outside to eat this morning. We ate in the restaurant one evening and the food was beautifully cooked and presented."

"The hotel is amazing, decor is lovely and very clean. The staff are super helpful and friendly. The rooms are great"

"It was a nice room,couldn’t get hold of anyone,couldn’t get in before 3.30 unless paid 25.00"

"Friendly staff, very clean room and a quiet place to stay. Food was ok but the wait was too long. "

"Brilliant central location, great rooms, pleasant and helpful staff, plenty of parking available on site. "

"Very clean and comfortable rooms, nice evening menu if a bit limited. Breakfast is fabulous 10/10 "

"No problems, comfortable stay, bonus no parking fees."

"Excellent facility in an excellent location "

"Outstanding hotel this hotel is gem we deffo going to use this hotel more "