Search Hotels Near Chinatown Gateway, Chicago

"The rooms are clean and nice with amenities. Also got a 10% Starbucks card, there’s a lot of food around and activities like karaoke bars we came for a band at Reggie’s and was able to walk from the hotel there which was really nice."

"Good in general "

"Newer hotel. Elevator did not work. Trash left in hallway. No one seemed to care. "

"非常糟糕的体验，住了很多次，几乎停车离开的时候很不方便，前台说了车费算在房费里面，离开时还是怎么都通不过，去取车时专门和前台确认过的，还是要走回去找前台，车卡在那里，后面的车非常生气，很多次都这样，生气，"

"Pros: Excellent location!! Super close to Shedd and Field. It’s in a quieter part of town — perfect for families with young kids!! Cons: We had two rooms during our visit. The non-city view room was super dark and dreary and seemed a bit run down. The city view room was much nicer! On our second night, my kids used the hot tub and there was clearly too much chlorine added. Our eyes watered, it caused us to cough, and the foam literally bleached and caused the fabric on their bathing suits to wrinkle and disintegrate. (They swam on the first night and the water was fine!) The evening staff were completely useless. Another big inconvenience… Our door dash order didn’t include any plasticware. (We had ordered some pasta dishes.) The front desk staff could not provide us with any. Any?! It seemed incredibly odd that a giant hotel wouldn’t have any forks or spoons, anywhere?? I was advised to “check the breakfast area on the 8th floor” and found all of the cupboards locked. And don’t sell cups of microwaveable oatmeal and mac and cheese if you don’t also offer utensils. Common sense. Seriously, we’re pretty easy to please while traveling. But the complete lack of motivation by the nighttime staff and the pool water fiasco really made me upset. "

"Always a great stay! Love this hotel. Great area with great restaurants and fun things to do close by. "

"Clean and comfortable room. Staff was friendly and courteous. "

"Did not have its own parking garage very inconvenient and bringing luggage in was horrible due to stairs you have to climb "

"Perfect location for a family trip, the hotel amenities were amazing and the staff was very friendly. We did have an issue with having our room serviced during our stay, after a long day out we came back to it still not being serviced, after asking the front desk they said they would put in the request so we hung out in the atrium for an hour and a half and it still wasn’t done, had to go down to the front desk again and ask which was very frustrating."