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Hilton Garden Inn Chicago Downtown South Loop

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Featured image
Pool
View from Room
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Hilton Garden Inn Chicago Downtown South Loop

Hilton Garden Inn Chicago Downtown South Loop

3 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
55 E 11th Street, Chicago, IL, 60605

Explore the area

  • Popular LocationGrant Park2 min walk
  • Popular LocationSoldier Field17 min walk
  • Popular LocationMillennium Park19 min walk
  • AirportChicago, IL (MDW-Midway Intl.)15 min drive

Choose dates to view prices

About this area

Chicago

Hilton Garden Inn Chicago Downtown South Loop is located in The Loop, a neighbourhood in Chicago, and is near a metro station. Buckingham Fountain and Chicago Cultural Center are notable landmarks, and some of the area's popular attractions include Navy Pier and Field Museum of Natural History. Check out an event or a game at Soldier Field, and consider making time for Chicago Children's Museum, a top attraction not to be missed. Guests love the hotel's location for the sightseeing.

What's nearby

  • Grant Park - 2 min walk
  • Field Museum of Natural History - 11 min walk
  • Buckingham Fountain - 13 min walk
  • Soldier Field - 17 min walk
  • Millennium Park - 19 min walk

Restaurants

  • Mei's Asian — 1 min walk
  • Yolk - 2 min walk
  • Bongo Room - 3 min walk
  • Burger Bar Chicago - South Loop - 3 min walk
  • Wabash Tap - 4 min walk

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 15 min drive

About this property

Hilton Garden Inn Chicago Downtown South Loop

3-star Chicago hotel in The Loop, walk to Grant Park
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. All 146 rooms provide conveniences such as sitting areas and fridges, plus in-room free WiFi and Smart TVs with Netflix. Other amenities available to guests include microwaves, room service and premium bedding.
Hilton Garden Inn Chicago Downtown South Loop offers 146 forms of accommodation with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-20 for adults and USD 5-10 for children
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1080 square feet)
  • Meeting rooms 2

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 49-inch smart TV
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per accommodation, per day
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, and USD 5 and USD 10 for children (approximately)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 526 out of 889 reviews
5 - Excellent 59%
Rating 4 - Good. 173 out of 889 reviews
4 - Good 19%
Rating 3 - Okay. 91 out of 889 reviews
3 - Okay 10%
Rating 2 - Poor. 41 out of 889 reviews
2 - Poor 5%
Rating 1 - Terrible. 58 out of 889 reviews
1 - Terrible 7%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had great views of the city and the lake. The room was big and clean. It was really convenient to everything. Staff did not give a lot of information about amenities at check in and signage was not great. Overall a good stay.
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HGI South Loop is a great location. rooms are spacious. Staff is very cordial. This was my second stay here in the past 4 months.
Stayed 4 nights in Nov 2021

4/5 Good

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel is good But they need to have more stuff Because my room was not cleaned at all Not good
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2021

2/5 Poor

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I stayed two nights. Housekeeping never came. The bed remained unmade, the trash was uncollected. The coffee pods (one caffeinated and seven decaf pods) were never refilled. The front desk staff were impersonal. The check in time of 4 PM is ridiculous. The neighborhood is sketchy.
Stayed 2 nights in Nov 2021