4/5 Good
AJ, Wokingham
Travelled with family
13 Aug 2020
Liked: Staff & service, amenities
Overall the hotel was very pleasant, expect an older clientele (which is fine). Staff were accommodating although it took 4 requests over 3 hours to get them to provide a fan in my parents disabled room. Please note the disabled room has no air con the other rooms do. Although the disabled room is on the ground floor be aware there is no seat in the shower and the toilet is a normal height so not really accommodating to every disabled person . The hotel is in a good location and I would suspect that is why it is so expensive, although the accommodation was fine it was very 'tired' . It seemed like they were following all 'Covid' rules however our bathroom door was very dirty by the handle (handle clean but not the surrounding area). The restaurant was good quality and the staff were lovely. I would say go but don't expect what you see in the photos!
Stayed 1 night in Aug 2020
